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February 2024 by Delton Abrams
My tech. was great. She worked through order problems. The check in progress was quick and painless. There was no wait.
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November 2023 by Taeyong Choi
Probably one of the worst experiences as a laboratory facility. Walked in for employment urine drug screening. Very unpleasant staff. Kiosk doesn’t recognize drivers license card. ??♂️ I would avoid Quest for any lab works.
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October 2023 by Mark Ryans
Had me in and out in 10 minutes, blood draw was quick and easy!
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September 2023 by J Jones
The check-in system is horrible. I showed up as a walk in. There was literally no one there, but the automated system gives you an appointment time for later. The staff can't even override the system to call you back, even when there is no one else there.
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January 2023 by Frances Robertson
I had absolutely no issues here I was in and out in 20 minutes. The "k ladies" we're kind attentive and quick. thanks so much!
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January 2023 by Dan
I read all the other reviews. So, my bar was set really low. I showed up with a smile, made conversation, and was in and out in less than 10 minutes. They didn't make me wear a mask and were polite. So, maybe the previous reviews worked.
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December 2022 by Dee Griffin
I had a very pleasant experience there today. They were friendly, polite, accommodating and helpful. They had to call my Dr. To get additional information and they kept me informed along the way. I will use them again as my lab.
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October 2022 by Gwen Scales
I had a very nice experience, my appointment was at 8:15 and I opted to stay in the waiting area. They called me back early and I was out by 8:08. The technician was sweet and did an excellent job of taking my blood and I didn’t feel a thing.
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August 2022 by Mario DeSouza
I'd rate this facility as slightly below average and they could do a lot better. The positives: the staff was very friendly and they took me in within a half hour as a walk-in. The negatives: the office is fairly rundown (could benefit from a renovation) and the staff aren't very detailed. I've been to many Quest locations across the country (Florida, California, New York etc.). They always ask me if I'm fasting or not when I do a lipid panel (that didn't happen here) and they print labels and ask me to verify the information is correct (that also didn't happen here). The blood draw was slightly more painful compared to the other facilities (guessing the person that did the draw was newer). This facility is adequate but could be better.
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June 2022 by Pamela Posey
I am extremely please with my service from Quest. My husband and I have used this facility for many years. The staff has been professional and courteous each and every visit that I've had. I never waited over 10 minutes ever, whether I had an appointment or was a walk-in. I've never witnessed any employee that wasn't thoughtful and helpful on each occasion. The staff has always taken care that my results are sent to my doctors in a timely manner. No complaints about anyone or any service provided. Thank you for always being helpful and making me feel comfortable on my visits.See you next time I need lab work.Sincerely, Pam Posey
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April 2022 by Jay
The people at the front desk are extremely rude and dismissive. I had an appointment for 1:45 and I did not leave until almost 3 PM. Everyone who came after me went before me and when I asked when I would be seen, they said they’d see me ‘in a minute’ but continued to overlook me. Go ELSEWHERE!
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March 2022 by dustin johnson
Do not go! This place is dangerous. Needs to be investigated. Horribly unprofessional. I had an appointment one day. After 2 hours I left. Then when I did have the blood draw. The lady was going to use the same gloves during my blood draw that she used for the individual before me. After telling her she needs to change gloves to avoid cross contamination, she looked shocked as if how dare I tell her what to do. She begrudgingly changed gloves & was eating while drawing my blood. Never again
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March 2022 by Jim Lee
There is no way to get someone on the.phone to ask a question. I am looking for an alternative for some simple lab work.
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November 2021 by Keith Gardner
Extremely rude staff. Slow. Wait times are double what they say.. very small waiting room and if you go with your significant other and offer a chair to someone else waiting, you have to leave because there is not enough chairs for you to stand by.. sorry excuse of a labor force
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October 2021 by Deborah McAteer
The people here move like SLOTHS! They show zero concern for patients. They’re electronic signIn system does not work in two of the three methods given on THEIR instructions. The estimated wait time, from their signIn equipment, is ALWAYS waaaay less than the actual wait will be! I have to use one star because no negative numbers are available! (Patient was 90 years old using a walker and very weak!)
