11AM - 6PM
1133 St Vincent Ave K008, Shreveport11AM - 6PM
889 W Bert Kouns Industrial Loop, Shreveport“I walked in to find someone near the door looking for a customer. She spent time up front inquiring and discussing my needs, then helped me with two separate issues. As we waiting for my old phone data to transfer to my new phone, she (Shannon Shipman) and I exchanged chatter about ourselves and our family. I left AT&T feeling like my phone needs were met and I gained a new friend!”
“Jaden was very knowledgeable, friendly, helpful, and tolerant of this technology challenged old lady. I'm very appreciative! She, also, multi-tasks and handles customers in the store and on the phone in a very timely manner! Went back today and Neciy was just as GREAT!!!”
“You tend to focus too much on internal operations and you let customer problems go unheard. You need to deal with customer problems in a timely and efficient good service I get form too employee sufiyan and asif”
12 - 5PM
3701 Greenwood Rd Ste 2, Shreveport“Excellent experience, Great customer service.Thank-U so much for all your help.(Location on Mansfield Rd. next to Denny's)Looking forward to being a long time customer. ???!”
“Very happy with the service I experienced with Lezlie today. I came in like ok’ing to save on my monthly wireless bill. I was paying nearly $600 a month with my previous provider for 5 lines. Switching to cricket I am not only paying $160 a month. We ended up bringing in 3 phones and buying 2 at the store. Lezlie was even kind enough to make some recommendations on where to sell our old phones. I was very impressed with her attention and outstanding customer service. She made everything easy and helped me save over $400 a month for cellphone service with no loss in quality. Thank you for everything Lezlie!”
“You have the best store associate ever! Thanks to Ms. Kimberly Sepulvado! Truly the greatest experience I've ever had at any phone store. I switched over from Verizon to AT&T yesterday because of her. She sat with us and genuinely cared about our questions and relieved any concerns we had. It was a breath of fresh air! Not only was she incredibly personable, she was also extremely knowledgeable and helped us decide on a plan we felt best met our needs. Thank you AT&T for a wonderful experience, and thank you Ms. Kim for making our day just a little easier!!”
“Well I needed a new screen protector and Tristan helped me get one and put it on for me and also talked to me about joining the service there which I am looking into but just over all great store and people.”
“Wow is all I can say ! Customer service was phenomenal. I know getting a new phone and transferring data etc can be timely, but the two reps at this store made the process so easy. Tye and Nikolis were very nice and knowledgeable. They both possessed great personalities and greeted each customer that walked in. This was my first time at this location & it is definitely my go to now for my cell phone needs.”
12 - 6PM
9080 Mansfield Rd Ste B, Shreveport“Mya was extremely helpful with the task of helping me retrieve data from an old phone. The information I had was much needed. She was very helpful and sufficient in her duties. So grateful she was able to assist me.THANK YOU SO MUCH!!!”
“EXCELLENT!!! Super fast and friendly. Took my phone here and by the time i walked around the mall it was ready. The gentleman was super kind and knowledgeable about my device. I totally recommend”