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March 2024 by Cathy
Everything--especially Tamika--she is really really good. I think she is really a gifted therapist. I have so many aches and pains and she is such a blessing. Then the ambience, friendliness, room quality, breast board, heated bed, blanket, music, dim light, paying by credit card, waiting room--its close to my house, standing appt. All perfect.
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February 2024 by jeremy williams
My wife recently experienced abysmal customer service that left me thoroughly disappointed. The lack of responsiveness, indifference to my concerns, and overall unprofessionalism made the entire interaction frustrating. It's disheartening when a company fails to prioritize customer satisfaction. On top of the poor service, the staff exhibited a consistently nasty attitude on multiple occasions, refusing to employ any semblance of emotional intelligence. This added layer of unpleasantness further soured the overall experience, leaving me questioning the professionalism and values of the company. Specifically, Ms. Renae Coker's interactions were marked by a conspicuous absence of emotional intelligence, neglecting to consider the impact on the very individuals who contribute to her salary. This oversight only magnified the overall deficiency in customer service, making the experience notably frustrating and disheartening. I’m active duty military with plenty of experience under my belt and the way my wife was treated is unacceptable.Also fake reviews looks at yelp!I been all over the world and this is by far the worst service out there! Hell kuwait was better!
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August 2023 by Cheryl Harris
The front desk is always friendly and helpful! Mrs. Patricia gives a wonderful facial, and is just a super person!
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August 2023 by Donna Hendrix
Great Place. Myles & Patricia take great care of me!
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July 2023 by Justice JoyceTV
The front desk is consistently a 5 ⭐⭐⭐⭐⭐ experience for me no matter who works and that's worth mentioning for any company as apathy is high nowadays.Kyle has given my best massage to date.Others have been great as well, but the pressure and only communicating when pressure inquiries took place made it worthwhile.And the front desk: The ladies know their stuff and promote the specials. One signed me up for my membership. I believe her name is Eugenia while the other called to check on me for my arrival and quote the specials at check out.
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June 2023 by Michel Rosario
When I’m in Shreveport, Charley is my favorite esthetician to go to. I feel so blessed that I found her, and she always leaves my skin flawless. I travel for work, so I probably see her a few times a year now, but when I go to Shreveport I try my best to schedule an appointment with her. Sad I missed her this time around. She’s an excellent and knowledgeable esthetician, and hopefully will get to book with her soon!
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May 2023 by Wendi Sue Winchel
I have been going at least once a month for the last year, I have always been treated great and service is wonderful and relaxing.
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May 2023 by Cynthia Hester
The facial massage is such a wonderful experience, and I can see my dark spots clearing up on my face. Ms. Patricia is soooooo good!! I can't wait to go back again in two weeks. Cynthia H.
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May 2023 by Miss Renay
I loved everything about my visit at Massage Envy on Youree Drive! The atmosphere, the great customer service, and of course the massage! Mrs. Rosalyn and Laya are awesome! From start to finish I received excellent service. The atmosphere was welcoming and relaxing. Mrs. Rosalyn and the other ladies at the front desk was super nice and knowledgeable! Laya my massage therapist did an amazing job! It was my first time and I really enjoyed it so much that I became a Massage Envy Member! I rate them a 10/10! I shared my experience with my family and friends and hope they choose this location for their next massage.Yolanda F.
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December 2022 by summer malone
Great place very relaxing. Helped with headache.
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July 2022 by Katie Williams
Tamika is a healer! Magic hands! Massage Envy is Clean, comfy, and friendly. I went for a massage for my birthday and ended up with a membership for the past year and don't have any plans to give it up!
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July 2022 by Carrie Marie W.
I booked a massage while pregnant. I stated it on the phone multiple times and asked if it was ok with them, my doctor said it was. Get there and they turn me äway for being pregnant. Absolutely will not return.
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July 2022 by Cecil Tuiel
Great Place, if u haven't been ur not doing ur body a good service.... Go !!!
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May 2022 by Joseph K.
Management is trash at this place. Really sarcastic for no reason. They assured I wanted something free and I only wanted what I paid for. I paid 136.00 for what was supposed to be a massage and instead I was sold two facial treatments. I didn't want anything FREE!!! Just what I asked for and what I thought I paid for which was a massage. It's sad that people make sarcastic faces when you spend your hard earned money with them and try to fix a mistake.
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October 2021 by Marcella R.
I scheduled a massage on Saturday for the following Tuesday. It was my desire to be scheduled on Monday. However, there were no openings. I get a confirmation email on Sunday and accepted without reading it. The very much needed appointment was changed to Monday obviously due to the staff over booking the therapist and to cover herself. Monday I get a call saying that the appointment was that day and they will be charging my card because I missed the appointment. I look into my online account and they have charged me $115 instead of the $65 first time rate. Now the manager refuses to talk to me. She's very very busy...