MAC Cosmetics - Dillard's provides a pleasant shopping experience, with helpful and knowledgeable staff at the various counters. Customers have had great experiences with Katie at MAC, Cleon at Estee Lauder, Claudia at Origins, and Janissia at Kiehls. The staff are attentive, listen to customer needs, and aim to assist in finding the right products. However, one customer had a negative experience with a sheriff following them, which was resolved after the customer spoke to a salesperson. Overall, the friendly staff at the purse section make the store a desirable destination, though the customer service issues need to be addressed.
I purchased a purse for my wife and it needed to be ordered. The ladies who sold me the purse were very helpful and professional.
February 2021
Clearance rack had some amazing shirts. I still bought a button up shirt for full price because it was so nice. Better selection of shirts than most stores out there.
February 2021
Great service at the beauty counter. Perfume and makeup reps were very friendly and helpful
