Life Insurance in Shreveport, LA

“Mr. Charles was awesome . He was very knowledgeable ,professional and detailed. He was extremely patient with me and educational. He made sure to educate me on different options that direct auto offered ;that would allow me to receive a discount. He also informed me of different options for insurance that was available and could provided me with a safer coverage ;in case I had an
accident with someone that did not have any coverage.He walked through each step and made sure I understood exactly what I was receiving . I was very impressed and I felt taken care of . Thank you Mr . Charles ( Shreveport, La)”

“Melinda is my contact and she has been wonderful in helping me over the years. If you need a trusted Agent, someone who will listen to you and not hassle you, reach out to Melinda.
Thanks girl for all you have done to help.”

“I recomend him to everyone I know. I was using Wayne and then went to a different insurance provider. That was a mistake. I went right back to Wayne. It is so nice having one person you can reach with questions big or small and he will personally get back to you almost immediately. With Wayne you are not a name on a computer screen. He cares and wants the best for his customers. He gives you honest advice and recommendations. I can't say enough good things about this insurance group.”

“I have been a client of The Pace Agency since 2012 and they are absolutely wonderful. Cheyenne Blakeman, Sydney, and the whole team are always there to help when I need them. Professional, compassionate, knowledgeable, and indispensable! I highly recommend The Pace Agency!”

“I have been insured with a different State Farm agency in Shreveport for decades, but I recently made the decision to switch to the State Farm agency on North Market, owned by Earlene Coleman. Although I don’t typically write reviews for insurance agencies, I felt compelled to share my experience because the level of service I received truly stood out.

From start to finish, Mrs. Coleman and her staff were professional, efficient, and genuinely attentive. They took the time to review all of my existing policies and successfully lowered the premiums on my home, auto, lake house, and other insurance needs. They also helped me bundle my policies and add an umbrella policy to properly protect my jewelry, ensuring I had better coverage at a lower overall cost.

What impressed me most was how clearly everything was explained. One of Mrs. Coleman’s team members, Jennifer Allen, walked me through each policy in a way that was easy to understand. For the first time, I truly understand how my homeowners and auto insurance work. In the past, I often felt confused or left with unanswered questions, but that was not the case here.

Responsiveness was another major difference. I’ve previously experienced delays with other agencies when it came to follow-ups, policy updates, or receiving insurance cards. At this office, communication was prompt, thorough, and reliable. I never felt like I had to chase anyone down for information.

While no one particularly enjoys dealing with insurance matters, Mrs. Coleman made the process as smooth, efficient, and pleasant as possible. I was especially pleased to learn that my premiums were going down at a time when most people expect them to increase, all while receiving improved coverage.

I sincerely appreciate the outstanding service provided by Earlene Coleman and her team, especially Jennifer Allen, who assisted me when Mrs. Coleman was unavailable. I highly recommend the State Farm agency of Earlene Coleman on North Market in Shreveport, Louisiana, to anyone in need of auto, home, or other insurance services.
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