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November 2023 by Wendy Anthony
I cannot get Matt to return my email!! We bought a Bronco in January and I still cannot get my seat fixed!!! And yes it was new and they said a hand shake was better than a piece of paper. I guess I should have gotten it in writing.
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April 2023 by Tremeka Jackson
This is the worst place to get a car from. The salesman, James, was excellent through it all. I bought a car on March, by July, I started having issues and was told to take it to their mechanics at Red River. Each time I took it, the badder the car sounded and drove. I let it go so long until I finally took it to Orr Nissan per request of the warranty department. Come to find out that the car been in a head on impact and the bumper was not the original. It was over $3,000 to fix that I refused to pay. The manager of Jimmy Granger kept avoiding me and the times I did speak to him or Exeter Finance, they gave me the run around back and forth. No one wanted to do anything since Oct but expected me to still pay a note. Until this day, I am getting no results from either party. Do not buy from them especially women, they will get over you.
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November 2022 by Marilyn Youngblood
Thank you Melvin Youngblood for taking care of my car at Jimmy Granger Ford. Excellent work.
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August 2022 by Arlisia Miles
I had an amazing car buying experience with Jimmy Granger. My salesmen Jeff and James truly helped me get my husband an anniversary gift. They had everything done when I arrived at the car lot. All I had to do was sign my paperwork and I was gone within the hour. I highly recommend these gentlemen. The finance manager was awesome as well! My monthly payments are around what I requested. Go see them! Tell them that Arlisia Miles recommended them!
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June 2022 by bam ya
So after 2 years of having my truck I financed through them, I've come to realize how much Jimmy screwed me over. they lied to me saying I could refinance my truck through their loan agency "santander" or whatever..total lie. Once I called Santander they told me they never have done refinancing. So now I'm stuck still struggling because I was under the impression I could manage for a year or so and then finally have some financial relief. Guess not. When are we going to get God honest car salesman and people that want to help others here in Shreveport? It's being flooded with con artists and over priced used vehicles. God speed.
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February 2022 by Kristal H.
My husband received this flyer in the mail that claimed he was a guaranteed winner. He made an appointment for 2 on Saturday to go get his prize, which was supposedly the $2,000 Walmart Gift Card. When he arrived the dealership was closed!! So he called the number and was told that because of the parade they had to close but the contest was extended until Monday, February 21st and they made him an appointment for that day. When he showed up for the appointment he was told it ended on the 19th, and then when he argued that he was told a couple other excuses until finally the salesman flat out told him it was a complete scam and that everyone who received the flyer had the same winning code, and they had no intention of honoring it. We will NEVER do business with this car lot because it is quite obvious that they have absolutely NO MORALS. During these tough times, a $2,000 Walmart Gift Card could change a lot for a family, and for them to shamelessly promise something like that and then not come through is a complete disgrace!!! I plan to post this everywhere possible, and call the news outlets, because people should not be allowed to get away with this! They should be arrested. Please, if this happened to you as well, don't stay quiet, post it everywhere and hopefully others will listen, and some JUSTICE will be done!!!
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November 2021 by Dylana G.
I was too turned off by the selling pressure to get a vehicle here. On the other hand, I was offered to drive a vehicle straightaway, which I appreciated. I ended up driving 3, some repeats. The person that helped me was very patient & gave zero indication that my back & forth was unwanted. Once I showed interest in shopping around I was asked about my budget. This is when I should've left. I ended up sitting down to get an idea of monthly payments & if I could afford what I had narrowed down. To be clear, I never mentioned an intent to purchase. At one point the seller got this look of desperation & grabbed a random guy from the back. I think he was meant to seal the deal. I can't remember feeling more awkward. The guy that came from the back shook my hand & proceeded to congratulate a deal not yet made. If you're easily swayed or don't like being backed into a corner I would avoid this place.
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October 2021 by Charles Driggers
Banks are full of it .. bought a truck signed paperwork drove home and next day bank said all of my paperwork was false and retracted the contract . Showed 3 months of pay and still couldn’t get anything . They lost a customer.
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October 2021 by Ayooo Cherokeee
Had a really great experience with them??Mr.James helped us get into a car even with bad credit it was truly a blessing❤️
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September 2021 by Angelique Cat Hair On Ur Clothes Equals Love Smith
Their prices are like a classified national secret. You call to get the price, they refuse to tell you unless you come in. Then you come in and they are rude and absolutely the epitome of the stereotypical used car dealer-pushy and rude. STAY AWAY from them.
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August 2021 by Rene Miller
The worst... The most unprofessional service ever...yes I knew I was gonna have to pay more and was prepared to do so but the salesman was so rude and I would never let someone ever talk about my family and for him to assume my family would not help me eating nuts spitting in my face and thinking that I was so poor no man I worked for everything I have was on my job 30 years before this...just rude...maybe I talked to much and was not able to finish a word he was just rude any way worst place ever went to Enterprise... Got a good deal and treated with respect...
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July 2021 by Bonnie Williamson
Went while they're running the deal where they will pay off your vehicle, no money down, any credit & said we had to put down $4,000 to $5,000 what a scam!
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March 2021 by Mark Walker
Real down home folks
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February 2021 by Kenneth Doggett
Great customer service! And it’s a cool place to buy a car.
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November 2020 by carli's life
MR. BRUCE WAS EXTREMELY AWESOME HE DDNT GIVE UP UNTIL WE LEFT THERE IN A CAR??