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“My phone had been going straight to voicemail. Katie quickly helped determine it was my phone. She was able to get a discount on a new phone and a lower monthly payment. This has been a great place.”
“Very helpful, super friendly and was making us laugh the entire time while she was helping us out. We were in to get my SIM card fixed it kept crashing and making my phone useless. Thanks again for your help Tribecca ??”
“Chris was a great example of positive customer service. I don't know enough words to brag about this young man and the great qualities he possess. It was a pleasure meeting him today”
“Support team did what they could do to get my Internet back connected and working. They sent an updated modem. It was an easy install and it got me going again.”
“The Technician who came out to install the internet, was extremely nice, respectful and courteous. Took him no time to have it have ready to go, great and informative with help downloading the app for my phone and how to use it. Couldn't ask for any better service all the way around. Sparklight far more impressed me there internet, live out in rural area and the speed is amazing. I'm truly impressed and recommend Sparklight to anyone I know that's looking for new service. Thank you, Sparklight!”
“Marcus and his team were nothing short of Amazing! They were so helpful and kept me updated on my place in line. We are truly satisfied with the service and I love my new free iPhone 14 !”
“Exchanged some bad cable boxes , and the staff was very friendly and quick on exchanging them. Everything works great now. Their internet is the fastest available, we love it.”
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“Until I had to go to this location for my internet box, I always used the Bossier City on the airline store. What a world of difference!!!!!! The man and woman who work here at the Shreveport Barksdale location greet every person who walks in the door and at least acknowledges them. So while waiting, I notice their personability with each person and not just with the adults, interacting with their children too. Other store in Bossier make you feel like you're a bother to them and can't wait to get you out the door... not here at the S'port location. I had to go back to store one month later and once again their professionalism talking to customers, not rushing them or being rude, knowledge about products and willing to help even though it is getting close to closing time. Didn't see them glancing at watch, or making eye glances with each other, saying hurry up, locking door etc..... handled each customer with the same respect, patience, and time. For this reason, I will drive the extra 30-minute drive to do business at this location again. Thank y'all!!!”