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January 2024 by Lynnette Walsworth
Daughter got a good deal on a good car. Andrew was very helpful. I've never owned a Honda, but will likely look here first for my next car.
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January 2024 by Mary Wright
I leased a 2024 Honda CR-V from Holmes Honda. Alex Green was my salesman and I thoroughly like him and the treatment I received from him. But Mark Johnson walked me through the process and spent time to explain how it was a super great deal for me - short run and long run when I panicked a bit from misunderstanding on my part. I'm so excited to be driving a new Honda after having issues with my long time Jeep. I love my CR-V and look forward to doing business with Holmes Honda in the future and I'm proud to recommend them to everyone who wants a great vehicle and a great sales team! Thanks, Mark and Alex!!
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January 2024 by Lance Wilmore
Andrew Cole took great care of me! Even had the car delivered from Shreveport to Dallas! Andrew went above and beyond so many times in our transaction. He made me comfortable with the online car buying experience . Highly recommend using Andrew if you are buying from Holmes Honda!
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January 2024 by Lingay Davis
Our Service Advisor Zachary Reid is the best! His knowledge of our vehicle and his customer service is A+. He always goes the extra mile to explain things and he follows up to make sure we are good. We feel save and confident with Zach guiding us through service during our ownership of our CRV. This is definitely who you should choose if you are in need of a service advisor for any Honda in Shreveport; as we are blessed that we have him and you will feel the same.
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January 2024 by karrington johnson
I just bought a 2024 Honda CR-V. Lela Loredo was my salesperson & she was beyond amazing. She made the buying process so easy and stress free. As a woman & first time car buyer, I was so nervous how the process would go. Lela treated me well & I would recommend her to anyone looking for a new vehicle! She’s honest, straightforward, & trustworthy, key characteristics you want to see in a salesperson!
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January 2024 by Tonya Hall
Zach Reid in the service department is awesome. When I first met him, the previous advisor let him in on how I am when it comes to my vehicles and he has been awesome ever since. He knows that I am very picky and that I only want certain techs working on my vehicles. He makes sure I am satisfied on every visit. Thumbs up to Zach!!!!!!!
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October 2023 by Niki Campbell
We have just purchased our 4th Honda from Carlos, a 2024 Pilot, and love it! Carlos is always trustworthy and fun and easy to deal with. The service dept is always top notch as well. Five stars all around!
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October 2023 by Lisa Bedford
I got my new Honda accord 21 here with Dave Gutierrez and he was the best help. I recommend him to anyone looking for a Honda. Thank you to Holmes Honda and Dave Gutierrez for helping me choose my dream car.
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October 2023 by Germany Jones
I was recommended from Facebook friends to go to Stephen. Reached out to Stephen months ago but decided to wait a bit longer on getting a car. Well, recently I reached out to Stephen again to let him know I was for sure ready this time. We communicated pretty much all day just to make sure it was what I wanted and he was able to answer any and all questions I had. He showed no frustration nor attitude. He made buying a car an easy process and I would recommend him to anyone. He also reached out to me recently just to make sure I’m still loving my car and I definitely am!!! The other staff at Honda was also nice and pleasant as well. No regrets this far. 10/10. It was pretty exciting to leave with the car the same day ?
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October 2023 by Livid
I bought a 2019 Civic type R from Stephen. It was easily the best time I’ve had purchasing a vehicle. He mad the whole process simple and straightforward.
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October 2023 by zion hines
Alex Green was my sales person and the experience was definitely the best one i’ve had! I came in determined to get a 2018 Honda and he made sure I was in a ‘22 with a great deal attached! The whole Holmes Honda company is great, but definitely have to give it to Alex because he was the best!❤️& not to mention, he didn’t mind playing Call of duty & providing snacks for my little brother while we waited?
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September 2023 by Christina Ebarb
Lela Loredo is the best at Holmes Honda…. She helped us get a beautiful rally red Civic Hatchback. I have really enjoyed the car and the experience was amazing. I was on a work trip for a week and she had all the details worked out with my husband so when I came home that Friday it was ready for me to pick up! I give 5 stars because it was so easy and stress free when buying this car at a reasonable price! So thank you Lela and Holmes Honda for the great experience!
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September 2023 by Jerri Ballard M.Ed.
I rolled into service, and was met with a service representative very quickly. Together, we pulled up my service plan and scheduled my first oil change. I was walked through the whole process. As well as doing a walk around the car, I was introduced to the waiting area and their amenities. Very clean, very helpful, and completely stocked with refreshments. One word professional' Thank you, Honda, for the excellence in service.
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August 2023 by Yvette Richardson
My daughter bought a 2023 Honda Civic in May of 2022 it took 2 months to get it. In October of 2022 all the lights in the dashboard started coming on. We took the car in repeatedly and they kept pulling codes and charging my daughter but the car was still having the same issues. This car was under warranty but she was being charged while they try and figure out the problem (not fair). They finally repaired it after having the car for over a month and almost a year later (5 visits later) We were never offered a loaner and my daughter is a travel nurse and needs transportation! ( she purchased the car for that reason) We went in to pick up the car and the service advisor Chandler Smith was rude because we questioned about them being able to fix the car almost a year later for $77 dollars (that was now covered under warranty now)..even though she had paid out of pocket up until that day) We asked for Mark Johnson and Chandler Smith said he wasn’t in and pretty much dismissed us and said he was done talking to us and we could leave. Told my daughter she was the reason the car was having these issues. I will never buy another Honda from Holmes Honda Bert Kouns in Shreveport.
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August 2023 by Misty Armstrong
I cannot give enough thanks to Josh Manuel for making my car buying experience so enjoyable! He was SUPER knowledgeable about the product & answered all my million questions with ease! I've purchased my last 3 vehicles from Josh @ Holmes and I won't go anywhere else! Every time I'm in for service, Josh still makes sure I'm taken care of down to offering me a cold beverage! His customer service is phenomenal!
