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September 2024 by Hamid Moradi
Very friendly and professional customer service. I highly recommend this dealership in LA. I have had a great experience with them.
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September 2024 by katherine anderson
Mercedes of Shreveport is absolutely the best! I’ve bought 3 vehicles from them and their sales department is great and their service department is wonderful. Highly, highly recommend!
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August 2024 by Ryan Spiegelhalter
Landon Morvant is the best of the best. He takes the time to hear your needs for a vehicle, and helps pair you with the best one for your lifestyle. He expertly breaks down every step of the process from details of the cars to the numbers for financing. Even when you may feel like it’s a “it could never be me” moment, he helps your dreams come true. My family and I will forever be using him as our car expert.
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August 2024 by Tola Ajibodu
My sales lady Ms.patience was amazing she put me in the right vehicle for me she was so helpful while I was getting my appraisal done she made sure I got the amount I wanted and my new car is so beautiful and classy
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August 2024 by Lee T
Everyone did an outstanding job! We love the car!
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August 2024 by Ro Morvant
Landon is a great salesperson and works to ensure you have the car you love
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August 2024 by Bianca Russell
I wanted this car that I had my heart set on. I have a mortgage and I have others expenses. I wanted this pay for this car cash with a 5k off but the salesman asked manager and of course it's was a no. They wanted me to finance a 25k car that was gonna turn into 40k in total. Yes I know it all about the profit that salesman won't make commission. But at the end of the day they have there car and I still get to keep my 20k. So no love lost
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August 2024 by Abdulrahman Onabokun
I definitely will not recommend this dealership. Terrible experience!!
I was not going to add much context to my review, but after seeing farzad elyasi response, I will. His response makes it seem I had an issue with the price of the car. If that was the case, I would have gotten a different car.
To summarize my issue, please keep in mind that I bought this car online and it was shipped to me.
Issue #1: The mileage on the car when I signed the sales document was 28326. When I received the car, the odometer showed a Mileage of 29061 (please see images).That is a difference of over 700 miles on the car. I was not notified of this discrepancy and an explanation has still not been provided. I find this act of deceit totally unacceptable and a deal breaker.
Issue #2: The sales rep patience nkom during the purchase confirmed that there were no scratches or Dents. When the car was received there were scratches and dents identified (please see images).
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August 2024 by Long Nguyen
Gavin Burkard was very rude to work with
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August 2024 by Jazzie Janene
I recently purchased a 2019 Mercedes C300 from Mercedes Benz of Shreveport, and I couldn't be happier with the experience. The process was incredibly smooth and easy. I was amazed at how fast everything was handled.
A special shoutout to Gavin, whose customer service was top of the line. He was exceptionally kind and truly passionate about his job. It's clear that Gavin has a bright future ahead of him. Thank you, Gavin, Dillon, and the entire Mercedes Benz of Shreveport team, for making this purchase such a pleasant experience!
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August 2024 by Karen Soul
Fantastic experience. I highly recommend working with Alyssa Thompson in Sales.
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August 2024 by Darcel Chambers
Sales rep was Aaron & he seemed like a good person initially however, he didn't include my owners manual w/ my car when it was delivered to me although i had asked for it when i was there. I was really disappointed. Afterall, this is Mercedes Benz? Right?
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August 2024 by Chuck Phillips
Buying a vehicle is never easy, or stress free, but the associates at Shreveport Mercedes made the process much easier. Super friendly staff that were extremely courteous and friendly. My salesperson, Breezy, was amazing. Friendly, honest, caring, very knowledgeable, and she acted like an old friend. I came after a certain vehicle, but their inventory is large and varied. The GM made the final deal, but he got me what I wanted and to the number I wanted. I am very pleased with everyone’s professionalism - and, the transaction. 5* all the way.
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August 2024 by Rachel Doyle
Gavin and Dylan are great! They took fabulous care of my family! It was Friday so there there was even Baskin Robbins.
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August 2024 by Trina
DO NOT TAKE YOUR CAR THERE FOR REPAIRS!!!! NO GOOD MECHANICS!!! NO ONE ANSWERS THE PHONE EVER AND NO PROFESSIONALISM!!!!!!
