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January 2024 by cenise cenise
Worst experience ever. My husband and I went in to the store to purchase some vitamins. There was a young lady working over in that department. She asked if we needed any help she assisted us. After assisting us she stood and watched us the whole time we were there. We would move from one aisle to the next she standing there watching us. After some time we noticed some guys was standing there with her and my husband over heard them talking about cameras. So my husband asked them do you guys have cameras in the store one of the workers said yes. He made the statement I have one right here. He pointed inside his coat. He told my husband it is there job to stand and watch him. We asked to talk to the manager my husband asked the young lady is it your job to stand and watch the customers? She said no we should not do that. The manager made the statement if there was a problem with a worker he would have been informed. The manager atno time reassured us that he was sorry about the way we had been treated. The customer service at Drug Emporium is very very very very very very very terrible.
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December 2023 by Anna-Kay Ring
I went in, in hopes to return or exchange a perfume and it was the worst customer service Iv ever experienced in retail especially from a “manager” she was completely out of line and unprofessional. I love supporting local and small, but NEVER AGAIN from there!
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December 2023 by Reem Ahmed
It’s my first time ever going to this stor, I came to purchase a perfume from this store, I heard it has wide range of niche brands that are no where else to be found in Shreveport, the young lady at the counter has the worst attitude ever doesn’t want to help, didn’t feel comfortable dealing with her just straight rude never smiled never greeted, i had to call her for help, I just left disappointed with the poor service
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December 2023 by Richard Hall
Friendly place nice selection of really almost everything health food vitamins supplements great selection of professional hair products
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December 2023 by Dennis Fore
Drug emporium isn't nice helpful little store. Full of assortments of things. We got a really nice ceramic-coated loaf pan. Can't wait to bake a loaf of bread in that! It's pretty easy to find but you really got to watch your car when you're pulling in the driveway has a very steep entrance and you could scrape the bottom of your car.
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November 2023 by Courtney Page
I frequent the store a good bit (even refer patients to it for their selection) and I even wished they would put one in Bossier city, but today I had a terrible experience that really put a sour taste in my mouth. While I was just shopping for some small things around the house and getting some Halloween candy, I was approached by a worker who said that someone accused me of putting something in my bag when all I did was kneel down and put my purse in the ground so it wouldn't fall while I grabbed something from the bottom shelf. Even after I told the worker she was welcome to check my bag, all I got was and "that's all right" and nothing but all eyes on me while I checked out and no apology, no customer service or anything. The young gentleman who helped me check out was silent, and it was noticeable that one of the managers came by stood there while I was being checked out and then proceeded to stand by the exit door. I was very uncomfortable and honestly don't plan to return anytime soon because of this.
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October 2023 by Sharon Coleman
This was my last experience at the cologne counter. One in which I have never experienced!!.. the two white young ladies did not take the time to show me anything and was quite rude. So I left and took my money else where... I will not be spending my money where the customer service is horrible. There are other places to buy cologne. This needs your prompt attention otherwise you will lose customers!!
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October 2023 by William Boykin
I love this place. I always get carried away with the cologne section. I would like to say that next time a black man comes in with money, DONT KEEP SHOWING ME THE PRICE LIKE I CANT AFFORD IT. ITS AN INSULT!
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September 2023 by Daria B
A literal gem of a place, so glad we w found it. Great selection of many items and lots of organic/natural selections.
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September 2023 by LUKE LUSZCAK
Love this place. Stumbled upon it looking for vitamins and found they have a decent health food selection and prices aren't bad for certain items. Definitely going back
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September 2023 by Phillip Ponder
This is a favorite place I like to shop, good deals, easy to get to, and great health foods and vitamin dept.Also fragrance and cards section.Usually great prices and hope they don't close!!!
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September 2023 by Selena Forever 1995
The store is fine but the pharmacy is terrible. I had a question about a prescription i picked up and was told they didn't have time to look it up or talk to me because of all of the prescription transfers from Brookshire and super one. That's cool... I'll go elsewhere.
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August 2023 by Roo Martinez
I absolutely love this store aka my hidden gem. Been shopping here for years to get mostly protein snacks and energy drinks. Always great service and I easily find what I need and looking for. Staffing always friendly and helpful. Thank you for your service DE.
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August 2023 by Latoya Henderson
I agree with Teea Drinka..There is a Tall bald black guy that walks up to me as soon as I enter the store to shop for vitamins asking me do I need help and stands at the end of the isle watching me..You cannot shop in peace when someone is constantly harassing and watching you..I thought he was being courteous at first.. But as I went there often, it happened everytime..Y'all will lose paying customers with this hospitality..Beware Black patrons and pay attention..I will be reporting this..
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July 2023 by Amy Kingfisher
Many great choices for vitamins, health foods, & alternative body care. Knowledgeable staff are always around to help find products & answer questions. It's a little older building but a gem in terms of what's inside. I love Drug Emporium!
