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November 2023 by Andrew Roach
I work for a non-profit, and one of our participants needed a tire replaced. I brought the tire in, and the staff quickly noticed that the tire was repairable. Instead of charging us for a new tire the staff offered to patch it for us without charge. The staff and customer service here was beyond incredible. Thank you for all of your help. Honestly, stop by to see them if you are in need on services.
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November 2023 by Tyshiana “Ty” Butler
Jeff was absolutely amazing! Outstanding customer service! I traveled from Alexandria, La to Shreveport for my daughters cheer competition, got a flat tire! Came to mavis tires and brakes and a brand New tire was put on for great pricing!!! Everyone was so polite and put air in all 4 of my tires!!! I’m one happy customer!!! Definitely would get my business again!
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November 2023 by Peyton & Robin Brown
I stopped in late in the afternoon and the gentlemen got me right in for service. Had to have a spare tire put on a rental car so it was safe to keep driving. I hardly waited for it to get done and they got me back on the road. Best customer service. Fast and pleasant staff. Will definitely be back
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October 2023 by Emma Garcia
The best experience I’ve had with car maintenance. The team at Mavis has the utmost respect for you as their customer and will take care of your vehicle. Their work is fast, efficient, and trustworthy. I will definitely be coming back to this location for any further needs
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October 2023 by CAINS WRLD
Love the great and friendly service. Deshay was the best. Friendly kept me updated and made sure everything was taken care of before I left. The service was fast very convenient. Never a dull moment. I would recommend this store to all my friends and family
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October 2023 by Maitreyee Berends
Service was efficient and well done! I had a flat tire suddenly today and Marvis Tires & Brakes was able to take my car in right away and fix it up. I appreciated the staff's attentiveness to my concerns and how promptly they fixed my tire. They also checked to make sure the other tires were in good shape and that the car was functioning properly. I appreciate y'all's help! I would definitely recommend this shop to anyone needing repairs and will be coming again for any future repairs!
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October 2023 by Bryan Miller
Professional, Great Service, Prompt and everyone was very courteous and Friendly! What more could you ask for in a business. I brought my 2019 Mini Cooper S in because it had a flat tire (run flat tires) while I was driving from Dallas to Baton Rouge. I called first thing in the morning and let Service Advisor Jeff know my situation. As many of you know, run flat tires can be great, but they can also be a challenge. He immediately said come on in and we will get you taking care of and back on the road. Jeff and his team were able to get my car back up and running within an hour after being it to their location! Again, I can express my appreciation and how grateful I am for how they handled the situation. Thanks!
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October 2023 by Betty Ann J.
I brought my car in to have an oil change and to locate a small oil leak. I left the car with them at 1:30. I told them I only wanted an oil change and to find the leak. After two hours, I contacted them. Not ready. They close at 6 so I called at 5:30. Yes it's ready, we rotated your tires, I said no I only asked for an oil change. I just had the tires rotated, put them back. They said sure. And there is no leak. Yes there is. The car was waiting outside. They said we didn't touch your tires. But it's on the invoice. I check my tires and half the lug nut cover were loose. Then I go to get in the car and the carpet is full of oily foot prints! WTF!! So I had to get them to clean that up. IF YOU ARE A LADY, DO NOT GO TO MAVIS. They treat you like you know nothing.
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September 2023 by li ling
I go to grocery shopping and come out to find a flat tire. A kind man helps me put some air into my tire, and he informs me that Mavis tires & Brakes is nearby. He has highly recommended because of his personal experiences. The Mavis tires & Brakes is so professional and the kind gestures that I receive from the them with remain with me for years to come! Thank you Deshay and the staffs. You guys are heavenly send! I will return for all my tires needs. Thank you so very much!
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September 2023 by Kelly S.
the stems on my front to tires were leaking air. got them fixed right up. super friendly. been using them since they were gateway and when they made the switch I stayed bc of how they treat their customers!
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September 2023 by The JayBO Show
Ms Shelby Johnson was very polite and helpful and knowledgeable about the situation. The crew and staff made the experience easy. I will be returning because I trust their customer service and their ability to get the job done!
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September 2023 by Trey Vann
Picked up a nail in my tire yesterday. Pulled into Mavis and they had me in and out in no time. Saved me a lot of time and money. Friendly and knowledgeable staff! Highly recommend giving these guys an opportunity when the time comes!
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September 2023 by Chandler Glover
Best experience I’ve ever had at a tire/repair shop. They were so kind to me and did excellent work. I’m a customer for life for sure! Go here for all your tire and repair needs! You’ll be taken care of.
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August 2023 by Carlton Daniels
Shelby and the guys were amazing. They got us in and out in no time with a smile. Prices are more than reasonable. You should definitely check them out.
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August 2023 by Angela Roberts
Shelby was absolutely amazing. It was really busy so we had to wait a bit but she made a long hot wait worth every minute. She even gave me a hair tie when I asked for a rubber band to get my hair off my neck. They made sure I was well taken care of and got me safely on the road.
