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February 2024 by my life music (솟는해)
Best service
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January 2024 by Sarah Walker
Great prices
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September 2023 by Naomi
Staff is so helpful!
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August 2023 by Jerry Temple
My wife needed some new work shoes with support similar to Hoka. She did find a pair, better priced the Viet Nam made Hokas.
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July 2023 by Rhonda Porcaro
Place to go to get great selection on shoes and sale prices.
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June 2023 by Alexis Funderburk
I order a pair of shoes from DSW about 2 weeks ago and whenever I got my shipment in I received a beat up box of display shoes! Maybe it could’ve been FedEx fault but I called and reported the shoes as damaged to get non display shoes. The representative refunded me and sent a new pair. I get the new pair and guess what, another display! People with small feet shouldn’t have to suffer with one shoe being stretch out while the other one fits. If you buy shoes, just get them at the store and not DSW website
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May 2023 by Alfred Yeatts
Store well organized, staff very helpful with being my shoes.
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May 2023 by matt
Great prices and great selection. Not too busy.
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April 2023 by Rebecca Mubvakure
To whom it may concern, just wanted you guys to know that I had a very unpleasant visit at your location in Shreveport. I was asking for help in a shoe section. One of the African-American employees was helping me. As we are trying to find a specific shoe, I hear screaming from across the store, the person with a white T-shirt on is screaming at the employee. Where were you? I was calling you did you hear me calling you? She reprimanded this employee as if she was an unloved child. Not only is this unacceptable but the employees themselves didn’t appear to be that rattled by it which is even more concerning. Someone did say she didn’t even say good morning back, I have done nothing to her, I’m not sure if this is how African-Americans are treated in your state but in California, this would never ever be ok, this display was disgusting. The only reason I made the purchase was so that I could catch this manager and let her know how I felt about her behavior. When I tried to speak to her when she was probably going on break or something I said a few words, and she rushed out the door. She had no time to communicate. if this is the representation that you want for your store, want better. As a customer to see an employee spoken to in that manner, I instantly thought of slavery. I instantly thought of Jim Crow. I instantly thought of the fight that we are still in every day to be treated with respect and not be marginalized and treated like we don’t even belong under the bottom of a shoe. to say I was disappointed would be an understatement. With 17 years food service experience I have never spoken to any human being like that. Please take roux and give her a job where she is not managing people. She doesn’t need to be in charge of employees especially African American employees.#black lives matter
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February 2023 by Barry Green
Attention men: This is a women's only shoe store. They have one little men's section with little selection. They have one style of Rockport shoes (a very ugly one) but you can choose one of two colors, black or brown.
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December 2022 by E P.
Today, 12/26/22, we attempted to exchange a pair of crocs for another size that was purchased 2 days prior. We had the receipt, DSW bag, and sales tag. As my husband entered the store he was immediately approached by a DSW worker who rudely told him he had to give his bag of crocs to her and he could not go to the area to look for a correct size. When he went to the register after rudely being instructed to go to the register with the return crocs my husband was then told by another employee he didn't purchase the crocs from this location. When my husband showed the crocs and the receipt proving he purchased the crocs from the Youree drive location he never received an apology. We are visiting the Shreveport area for the holidays and will likely never return to this store again. Since this incident occurred, I have learned that family members who reside in/near Shreveport have experienced the same rude employee at the Youree Drive DSW location. Thankfully my husband was successfully able to make the exchange. It is very disappointing our DSW experience was poor and my husband was treated like a thief. Please train your staff on emotional intelligence.
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December 2022 by LaTasha Williams
This was my first time in the store. The workers were not helpful.
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November 2022 by V Cannon
The staff was super friendly! Great selection of shoes!Did I mention how super helpful the staff is. Greatness rolls down hill, so hats off to management, shift supervisors and all! I'm loving my Reeboks & my other fabulous finds!
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October 2022 by Norma Lucas
Gwen was so friendly and helpful!! Helped us pick out the perfect shoes!! Very knowledgeable
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August 2022 by EastTx Girl83
This DSW has a huge variety of shoes for prices that are comparable to Dillard’s. Most of the time their prices actually beat the competition and they will have them in stock when other don’t. I have found many shoes here to buy and many more to admire. Also they have a really big clearance selection! Plus, the cashiers are ALWAYS NICE and that is something you don’t find all the time anymore.
