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October 2023 by Alexis Wilson
I walked in this place & thankfully I am not a customer because the service is rude and disgusting. I will never ever recommend this place to anyone. It’s honestly embarrassing that the people behind the counter behave the way they do. I walked in, expecting to have a decent civilized conversation with a business owner. In fact, I didn’t even ask a question I wanted to ask because of the disrespect & unwillingness to assist
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August 2023 by Karren Johnson
Not willing helpful, rush you off phone before you get complete information concerning your situation, and hard to get through on the phone
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May 2023 by Edwin Christian
The people are very friendly and courteous.
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June 2022 by willow reign
not only was the service awful and unhelpful, i need to get my car released for pick up but i can’t call (probably in part to the negative/warranted reviews) so i have to drive 30+ minutes for something that SHOULD be handled over the phone
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July 2021 by Jai Lastname
BELIEVE the bad reviews on these people and the bad and very rude service from the mean and ugly unattractive washed out blonde lady behind the plexiglass window!!! If ever in a collision and with good insurance, have your vehicles removed from there immediately!!! They will tag on big fees !!! Don't trust them!!! They are scammers made legal !! SMH!!!
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June 2021 by Dakota Runyon
After being rear ended this is where our truck was towed
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January 2021 by Renee Coker
this is a reluctant 1 star...Christmas eve 8pm, daughter and grandson in a car wreck, taken to ER, car towed to this place., they are closed enjoying their Christmas, our gifts are in car. we tried everyday to get the car, they are closed Friday, Saturday and Sunday. So Monday we show to get car and they not only charged us almost 200 to tow from wreck, also charge storage for each day that we didn't have the option to get our car. Now trying to tow car from their yard, central storage quote me a price, we agree, I pay, but tow driver calls and said quote was wrong, now they are charging me more. I argue and he says fine, I don't need to bring your car, work it out with them. So in order to get my car, I have to pay the difference. Great way to do business guys. Happy Holidays.
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December 2020 by Michelle Frazier
Nice staff no hassle
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December 2020 by Marcella Estes
Awesome
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October 2020 by Jared Dickson
THE DEVIL IS REAL!!! These crooks know exactly what they are doing and have most likely been getting away with it for years. What was supposed to cost me $175 turned into just about $400 because he did not listen to me when I specifically told him to have it towed to my home address!! I will never use this company or Twin City Towing and suggest everyone takes heed before it happens to you next.
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October 2020 by CHAD THOMPSON
Not sure why the bad reviews, but my experience has always been good. Annie has been there a long time and is always nice when we speak on the phone.
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August 2020 by Cameron Fread
They have an after hours company working security for them on the weekends. A lady told me my wife's car was not there after Shreveport pd told me they towed it there because of a wreck. I called in today and one of the managers was extremely helpful corrected the mistake that someone else had caused would 100% recommend them to anyone!
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January 2020 by Elle G
This is a place where dreams and cars go to die
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December 2019 by patrick stockton
Blonde lady is unpleasant and unprofessional
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May 2019 by Stevie Hendrix
Nice people