-
June 2024 by Rio Pilgram
I was in and out in less than 5 minutes. They had what I wanted and at a awesome price.
-
June 2024 by Chuck Fulco
Very accomodating. Nice staff. Provided helpful suggestions
THANKS!
-
June 2024 by Jason Smith
Both me and my wife felt that customer service manager "David" had a rude, dismissive and unhelpful attitude. Perhaps he would better suited to working somewhere in the back where he isn't the front line of your company.
I apologize to the other members of staff present for this rating because my wife informed me they were great and helped her out fixing the problem we had. But she also encouraged me to complete this review and share the negative experience we had with the original individual.
We instead opted to have the item delivered free of charge via Amazon Prime for the same price, but the attitude of this particular front line representative will live in the memory. I've already reduced my interactions with BestBuy due to a few negative experiences but now I doubt I'll be doing any further business with them at all. Other places just make it easy where best buy makes you jump through ridiculous hoops with often unhelpful service personnel.
It's little wonder they are struggling on recent years.
-
June 2024 by casey varner
It was looking pretty bad the last time i was here but this time they had it looking great again like it used too.
-
June 2024 by Cory Wilkerson
For a Best Buy it's ok, a little bit disorganized and the employees are friendly enough if you ask.
-
June 2024 by ashley Potter
Don't get installation of an appliance through them. They couldn't find the water cut off valve to the refrigerator even though it was under the sink. Made us call a plumber which was $130. The plumber did most of the install not them. They told us we had to schedule the haul away we paid for, for a different day since they couldn't unhook the old refrigerator. Scheduled the haul away and they didn't call and didn't come on the day they were supposed to. $130 for the plumber + $65 for the haul away that didn't happen means they owe us $200. We called and they didn't even have us on the list for installation today yet this morning they said we were on the list. Now we have to wait 7+ more days to get the next haul away. That is now three weeks that we will have two refrigerators in our house. This place is a piece of trash and the company doesn't care about anyone. They have 1,000 call centers all telling you different things. If I step foot in a best buy again it will be to tell this store manager what a sad excuse of a store they are running. All in all the installation process and haul away has been horrible. When you call they don't even have anyone in store you can talk to. Awful customer service and awful install of appliances.
-
June 2024 by Gunny Huntarr
Their internet is down. They do not know when it will be back up. They can only make cash sales, but they will NOT make cash returns!?
-
June 2024 by Steve Guillory
Floor clerk was helpful with locating the items I was looking for. No pressure sales is a big plus.
-
May 2024 by Angela Valadanzouj
Very friendly and helpful staff, one gentleman in particular was amazing to us. We still thank you
-
May 2024 by David Royer
Very nice store and staff.
-
May 2024 by Rodney Mosby
Great customer service
-
May 2024 by Alex Caddell
Great customer service, friendly atmosphere
-
May 2024 by Kyle rader
Good store good people
-
May 2024 by Lorena “Baby girl” Windham
Very nice people
-
May 2024 by David L.
Excelent service! I received detailed information on Sams8ng cellphones with links for further investigation!
