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“Mr. Peyton help me with my window. He went the extra mile. Without his help my trip home to Beaumont would have been impossible. Thank you. You’re a true GEM ( going the extra mile).”
“I was in a rush and made a mistake of not paying attention. I live nearly four hours away and was concerned about getting back home safely. Unsure about what to do next I could only think of calling the local OReilly’s for help. Brandon answered and he was so helpful and reassured me that everything was ok. Brandon had a very bright demeanor over the phone as if I was there in person. He was very patient, knowledgeable and calming. Thanx to him drove back home, to SWLA, with a peace of mind being able to focus on the hectic interstate and traffic. Definitely 5 Star Customer Service. Thank You Brandon?”
“ALWAYS ALWAYS so so NICE!! Not in a creepy way nice, but GENTLEMEN To me & My 6 yr old daughter! AND even getting new batteries a few times, it NEVER took more than 10 minutes!!! I WILL ALWAYS KEEP COMING BACK!”
“Absolutely amazing people. My truck broke down in the middle of the night from a busted coolant line. I was stranded at 2am in a city I did not know. I had to get a tow to this location because it was the only place close enough to me and God was looking down on me. I had to sleep in my truck until the store opened at 7:30. When it did, the gentlemen at this store were extremely kind, going above and beyond to assist me in finding the right part, connecting and getting me to a near by mechanic and helping me get everything that I needed. God bless these men. I would highly highly recommend this store to anyone needing help. O’Rielly’s should be proud to have employees like these. Dan and Carl, you two have no idea how much your help meant to me and I am extremely grateful. You helped a stranded, scared and alone young woman feel safe and taken care of. God bless you. Both of you.”
“I went in today at store #834 and Ms.Dorothy helped me with all my concerns and changed out both of my headlights for me. Very professional and very helpful?? I will return‼️”
“I have a small business that services Caddo and Bossier parishes. We have switched all of our equipment over to these guys and I now use them for my personal battery needs as well. We’ve got their batteries in boats, atvs, cars, trucks, and lawn mowers, you name it. Always done right by us.”
“Krystal and Alec are THE BEST! A "check engine" light came on and I went in to ask questions. They were super helpful and showed me that my car was out of brake fluid. They helped me refill my brake fluid and then gave me guidance on what to tell my mechanic when I get my car serviced. That was my first time visiting O'Reilly's but Krystal and Alec have gained the company a new customer! Thank you!”
“You have options in Gilmer for your auto parts stores. I like O'Reilly's the best.great customer service, they help you find what you need and if they don't have it they will order it and get it there in a day or two. really good people, great place.that's why I shop there”
“These guys are awesome. Came in for a refurb battery, and traded my old one in. They removed the old battery and reinstalled the newer one. Works great, saved me about $100 coming to this place.”
“21 female. They were extremely helpful and nice. They help with my battery and terminal. And gentlemen up front gave me a dumdum. And with having a bad last couple of days made it a better. I had a great experience ?”
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“Needed a car battery - Batteries Plus had a better battery for cheaper than other places I was quoted, mind some of the bigger places didn't even carry one that fit my car. They were super friendly and installed it quickly. Couldn't have asked for a better experience”