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October 2024 by Paul Badeaux
Easy to find, not easy to access. Security is tight. Important to know that there are two locations, ground delivery and freight are across the road from each other. Run efficiently and orderly but they need to be notified in advance to make it a smooth interaction.
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October 2024 by Rebeca Milford
Terrible experience. I still don’t have my package, And the last customer service representative had a horrible attitude
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August 2024 by Leia Kersanty
If I see that this location is where my package coming from I know I either just won’t get it…. Or I will get a message they attempted to deliver it…. But didn’t…. Every single time…. Just this location…. Garbage
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August 2024 by Diana Davis
TERRIBLE! Their status updates are inaccurate, they lie and say your package is out for delivery but never come. I’ve been waiting at home for three days for a package that I have to sign for but they never came. Customer service is no help! Businesses please stop using fedex!
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July 2024 by david rittinger
Going on 4 days late and customer service keeps telling me the same thing over and over I ended up emailing the place that I purchased my
Product from that fed ex may have lost my product so they are aware of it in case I need a refund
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July 2024 by Shanicka Reaux
Delivery driver placed in the system on my end where I can see that I have to pickup my packages with 2 different tracking numbers from St. Rose, LA and I live in New Orleans when I call to get an address I get 2 different foreigners telling me my packages was delivered how if I'm trying to pick it up and the messages are clearly showing me it wasn't delivered address couldn't be located
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July 2024 by Deion
Delivery driver lied and said he delivered package to home. He was never seen on my security cameras delivering package and now I can't get a refund on my package due to his lie of delivering
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June 2024 by Roland Keyes
FedEx was supposed to deliver my package on May 30th. The package was not delivered they said the package will be delivered May 31st I have not yet received my package. Now they're saying the package will be delivered June 1st. Terrible customer service, absolutely terrible customer service!!!
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April 2024 by Lynn Vernon
I love fed ex ground they are a big blessing to me!
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April 2024 by Abigail Lopez
If i could put a 0 star review I would this is a horrible job , horrible mangers , trainers, drivers crashing into people’s homes !!!! And horrible staff members I feel bad for those who really get the work done and still be humiliated by these idiot workers who just walk around with there hands on there shoulders looking dazed and confused trainers walking around not helping those who get backed up I wouldn’t never work there again. People are racist, they have favoritism, others are at the bottom of priority they messed up peoples schedules working 8 hrs without no decency of at least a 20 min brake for minimum of 15 min clock out time is 8am and people have to stay until almost 10 am and reduce hrs the next day to not pay overtime!!! Customers who wait for there packages I feel even bad for y’all!!
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March 2024 by Glenn R.
They held a package I was supposed to receive on a Thursday until the following Monday. Even then, I had to wait until after business hours for it to arrive. The tracking just said "delayed" in their local distribution center with no reason given. Typical FedEx service for our area.
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February 2024 by Jody Gaudet
Drivers suck they don’t care about your package and they sign for you so they can leave damage products
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January 2024 by Dunston Stewart
I worked for them..
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January 2024 by Breanne Brooks
Fed ex website and customer service stated that I will receive my frame on 12/14, no delivery. Called and they guarantee delivery on Monday due to delays...12/18, no delivery...called again and they are stating it's currently pending no delivery date set. I need to know when it's coming as I been in the house not leaving because FedEx says their coming and don't!I know the details will show on the website however it's not accurate. It was saying out for delivery yesterday, now it's saying pending. It has stated out for delivery on Friday as well. Which means I'm sitting in the house waiting on a package that's not coming.. HORRIBLE SERVICE and inaccurate information.
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November 2023 by Sarah Celeste Gisclair
Said they tried to deliver my package but never did.
