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September 2023 by Nikki Longanecker
Great and friendly service!
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June 2023 by Brian Fabre
Knowledgeable sales people and good prices
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March 2023 by Tee Harvey
*LONG POST ABOUT MY RECENT EXPERIENCE WITH GONZALES NEW & USED FURNITURE * I would just like to give a review on the service & RACISM I just received from Gonzales New & Used furniture in St Amant. I went in Saturday to look at washer & dryer. I called back to purchase it over the phone yesterday. Everything went smoothly, they charged me for the set plus $100 for same day delivery AND set up. I paid over the phone with my card with no problem at around 12:00 pm, they showed up to deliver after 4:30pm. When they came in they were very nice and friendly. They noticed they forgot the power cord. He told me he’d bring it back, the delivery driver even called me to verify I’d be home for him to come back. He never came back, so I called today about them sending someone out to bring the cord and finish set up BECAUSE I WAS CHARGED FOR IT. I called this morning to speak with the owner and he basically told me the set up and chord was a courtesy & gift I should have been grateful for. I told him I wouldn’t be able to come get it today because they will be closed when i get off work. The man told me he wasn’t sending anyone out till tomorrow, that doesn’t work for my schedule. The OWNER ED himself then chuckled on the phone saying “baby I’m just being honest he was scared to come back to your neighborhood baby, he’s a white boy…”. Then he had his staff in the background laughing too. I’m so offended because I live in an apartment complex with MULTIPLE races & the kids that were playing outside reflected that when he came to set it up! I’ve been working in customer service and with the public since I was 17 years old and have never witnessed such racism! I do not recommend spending money here unless your prepared to face this in 2023!!!!!! Ridiculous!
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March 2023 by Christie Naqiin
Good people a lil over priced but the respect and gratitude u receive worth the extra ? ? ?
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February 2023 by Tee H.
*LONG POST ABOUT MY RECENT EXPERIENCE WITH GONZALES NEW & USED FURNITURE * I would just like to give a review on the service & RACISM I just received from Gonzales New & Used furniture in St Amant. I went in Saturday to look at washer & dryer. I called back to purchase it over the phone yesterday. Everything went smoothly, they charged me for the set plus $100 for same day delivery AND set up. I paid over the phone with my card with no problem at around 12:00 pm, they showed up to deliver after 4:30pm. When they came in they were very nice and friendly. They noticed they forgot the power cord. He told me he'd bring it back, the delivery driver even called me to verify I'd be home for him to come back. He never came back, so I called today about them sending someone out to bring the cord and finish set up BECAUSE I WAS CHARGED FOR IT. I called this morning to speak with the owner and he basically told me the set up and chord was a courtesy & gift I should have been grateful for. I told him I wouldn't be able to come get it today because they will be closed when i get off work. The man told me he wasn't sending anyone out till tomorrow, that doesn't work for my schedule. The OWNER ED himself then chuckled on the phone saying "baby I'm just being honest he was scared to come back to your neighborhood baby, he's a white boy...". Then he had his staff in the background laughing too. I'm so offended because I live in an apartment complex with MULTIPLE races & the kids that were playing outside reflected that when he came to set it up! I've been working in customer service and with the public since I was 17 years old and have never witnessed such racism! I do not recommend spending money here unless your prepared to face this in 2023!!!!!! Ridiculous!
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December 2022 by Heidi Tate
They had some rare antiques
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October 2022 by Karen Young
Most of the time you can find great quality furniture for a reasonable price. Somethings are not reasonable.
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September 2022 by Randy Frederic
Yes store manager was very helpful and nice
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March 2022 by Quetzalli
Good variety, prices are competable...lady follows you around all ober the store while you are looking at furniture...and that is a bit uncomfortable, like if she is scared of us stealing something.
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December 2021 by Laurie Tullier
Bought a used Maytag washer and it is perfect.
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November 2021 by Pink Cabin
Lots of stuff & staff was friendly. Prices are pretty high, though.
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September 2021 by Fabian Mendoza
Never going there again
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August 2021 by Kailey Jean
They have some pretty side tables but everything is very highly priced a couple hundred more dollars and I could get the appliance I needed brand new... I honestly wouldn't pay the asking price for items here, sorry guys.The lady at the front was super sweet though and even recommended me to a appliance repair place and wrote the number down for me. Very sweet !
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June 2021 by Kimberly NannietoAll Kerek
The BEST Customer Service around!!
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March 2021 by Lex Dufren
Amazing service and furniture!
