Super 1 Foods is a chain of full-scale supermarkets focused on offering high-quality fresh meats and produce at everyday low prices. The stores are known for their clean environment and helpful, friendly staff who have improved their attitude to create a more welcoming atmosphere. Customers appreciate shopping at Super 1 Foods because they often find better prices and higher quality products compared to other stores like Walmart and Brookshire’s. Many frequent shoppers enjoy the convenience of running into friends and former coworkers while shopping, highlighting a strong community feel. However, the store has some areas needing improvement. Pricing accuracy is a common concern, with frequent incorrect prices causing delays and confusion at checkout. Customers also shared experiences of unsatisfactory customer service, particularly with bakery orders. One incident involved a birthday cake order where the image was not included, and the resolution offered was disappointing, leading to frustration. Additionally, some food items, such as deli roasted chicken, have been described as dry and unappetizing. Despite these issues, Super 1 Foods remains popular among shoppers for its quality products, reasonable prices, and friendly environment. The store is operated by Brookshire Grocery Co., based in Tyler, Texas, and serves communities in Texas, Louisiana, and Arkansas.
Pretty good grocery store. Fresh produce, bakery, frozen products and a variety of things you can find at a super market. The store is big, produce prices are a bit higher than Walmart but this place offers a better shopping experience.
