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January 2024 by Summer Pierce
Super fast . Never make me come back like Walgreens or Walmart
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December 2023 by Clara Wilks
I went to pick up my Aunt's meds after she was discharged from Ruston Regional in Sept 2022 and a prescription for an anti psychotic drug was among the others. Olanzapine which threw and altered her mind that was given to her at Ruston Nursing and Rehabilitation for their use to control her. So I flipped the script and asked the pharmarcy who wrote that prescription and he said Dr Blackwelder. So I told him to take that prescription and throw it as far as he could see it and i did not want it. Ruston Regional knew that I had requested for no doctor to give her that particular medication based upon how it had already affected her mindset. As her POA, I had the right to do and say that.Well upon today 10/21/2022 I went back and requested to fill that same prescription to fact check Ruston Regional upcoming meeting in regards to that prescription. Prescription Shoppe told me that the doctor from Ruston Regio never prescribed the med before in their system. I went ballistic because it was evident somebody had purposely purged the system. Because I saw the doctors name on that very prescription and they stated to me who had written it right after her discharge date and to say it never existed was a slap in the face. I know where I made the mistake. The pharmacy tried to tell me that a mistake was made due to the spelling of a name of some eye drops. So where is the eye drops to this date. But how do you get a liquid med mixed up with pills.That was wilful admittance of an error on their part if that was the case. But that was not the case, it was a cover up, the had been in communication with someone about my concern. Then I called her prescription Part D and found out that they were paid for the med that I left in their store. I was never given the med. Now how about that? So I simply had the charges reversed. Yall check your med summaries cuz this was not the first time this happened. That's why you go in for one med and wind up with a sack full that you never requested, like we can't think for ourselves, yall know the game. I will never have another prescription filled there. They rubbed me the wrong way this time. Don't play me stupid, they better ask somebody cuz I sure as heck can read em their rights. This woman is 96 yrs old and had a mind sharper than any teenager, but now it is no longer there because of so called professionals operating outside of their realm of profession. What happened to mental health evaluations and diagnosis. Too much assumptions are placed upon old people as well as the young with a pencil. Gone from pencil whipping to electronic computer generating. Quick to say, oh it was sent electronically, but guess what somebody had to tell it to be generated. I guess the computer did it these days.
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September 2023 by Tara King
Best Pharmacy in ruston. Quick and service in always outstanding
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March 2023 by Robert Thomas
A+++ always courteous and if I'm unable to pick my prescriptions up, they will deliver them.The drivers are very courteous also
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December 2022 by BENJAMIN MILES
Quick, fast, excellent hometown stlye service. Plus seasonal goodies like a calendar, chapstick, or candy.
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September 2022 by Kira Qualls
Have literally been sitting at the drive threw 15 mins and counting. Mind you nobody's came to the window yet. Ig it's time for me to switch pharmacies
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May 2022 by Victoria Cherry
Fast friendly service, needed a breathing machine they had one at a reasonable price
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February 2022 by Alice Dunn
love this place, been with them over 17 years, they are the best.
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December 2021 by Baby girl Harrell
So nice and has everything filled fast
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August 2021 by Brenda Harrell
Always on top
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May 2021 by Nikki Cannon
Wonderful employees!! Extremely fast service and hardly any wait time unless it's 5pm...you don't have to even get out of your car ...best pharmacy in town!!
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April 2021 by Leah Young
I have used the prescription shoppe for years, but have had nothing but bad luck the last 3 times I've tried to get my husband's prescriptions filled. They first told me they were out and now they tell me they can no longer fill them. They should have told me two months ago that they can no longer fill them because they have waisted my time. Time to find a new pharmacy.
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April 2021 by Mother God
Love them they are sweet
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April 2021 by Misty Mcgaha Torres
I chose this one years ago when I moved to Louisiana. I always try to support smaller family owned businesses. But it has went downhill the past couple of years. Lots of young kids work there that seem to know nothing about nothing. Needed out of state assistance after being a customer for 5 yrs and pretty much just got told no. So I will never be going back there for me or my family.
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March 2021 by Jennifer Johnson
I used to love it here but not lately they have a lot of people that work up there that have a really rude and no one is willing to help you they just think that they're right and won't listen to the customer I am taking me and my three children to another Pharmacy I am never going to recommend you to anyone in this town you have gotten so bad at customer service it's ridiculous. on top of that they never get the medicines correct they never deliver like they're supposed to you have to call several times and even then you have to go pick it up which then you're faced with long lines and rude people that work there so thanks but no thanks!!
