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September 2023 by Tequila Lee
Update: Since my last review this dealership made things right and fixed my air conditioner- I did cost me more money but they definitely did their part to make things right. Let me brag on Clint-He valued me as a customer and made things right immediately. I will definitely give them ⭐️⭐️⭐️⭐️⭐️I have been coming to this dealership for years, never had a problem with them until recently- let me add very friendly, clean environment and they get you in and out. I have been going back and forth to this dealership since June about my air conditioner- Each time they have diagnosed my car 3 times- something different each time. First they said the Cue system was causing my air not to work- replaced it, then they said my battery was weak- which could have been causing my air not to work- replaced it , third time they said it was HVAC module- replaced it. My recent visit was Monday and my air quit working on Today Friday 8-25-2023. I’m very disappointed- I would rather you tell me I don’t know what’s wrong instead of taking my money, it’s very aggravating- Spending a lot of money and the problem isn’t fixed
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July 2023 by Thomas Lewis
The process was quickest among new vehicle purchases that I have made over the years. Very friendly staff made the experience exceptional. Second purchase from Phyllis, Tommy and now Robert. I missed seeing Tim.
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July 2023 by Marisse Brown
I pulled up to the service department and was promptly greeted by name by the service representative. Service was completed in a timely manner, and the staff was extremely cordial.
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July 2023 by Yolanda Hoof
Angelo was excellent. He made the buying experience enjoyable and explained everything.
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June 2023 by Leigh Willis
The care and attention to detail was outstanding. Excellent work on my vehicle. Kind and courteous people.
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May 2023 by Mary Driver
I can't say enough great things about our experience buying our new vehicle. Leslie is fantastic and very knowledgable.Dennis and Tim made our car buying process so easy. Thanks guys, we appreciate the great service.
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May 2023 by Tom Benton
I made an appointment for a retrofit. I drive 30 minutes and arrive 15 minutes early. After being there 15 minutes I am told my parts are ordered. My truck never moved, they never took the seat cover out or the paper floor mat. If my truck wasn't even taken in the shop or moved they could have ordered my parts over the phone when I made the appointment. My last appointment for a retrofit, after waiting 10 days I had to call the service department back to see if my part had come in. I bought my truck on a Saturday, and asked for a wash at my first retrofit. You would have thought I had asked for the keys to the kingdom.
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April 2023 by Melinda Killen
I went by to just look and get a trade in value on my car. I expected the process of choosing a new car to take days. Richard (Rick), a very patient salesman, helped me make the decision within a few minutes. Everyone was very helpful and patient as we spent the next couple of hours doing paperwork and taking care of the details. I was able to leave my car there and drive off in my new one that day!
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March 2023 by carlos Dega
My visit was the best I have ever had at a Service Center.Chasidy Beasley was the best. She was very helpful when I called to set up the appointment and she handled the service as professionally as anyone could've. I will definitely be using Courtesy again.
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March 2023 by Janet Streig
I lost something here. Went back and could not find it later that night they call me and someone had turned it in Fernando was the best. He kept it over the weekend for me and I picked it up on Tuesday.
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March 2023 by Mel Miller
Angelo Frazier , and Robbie Gambino and finance manager are amazing, I’m very pleased with my new ride. Plus the transaction was so easy with my purchase
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February 2023 by Chastity Vega
Mr. Charles, Ms. Phyllis, and Mr. Dollar were so professional and made my buying experience comfortable, easy, and fast. It was a pleasure to be able to experience a calm atmosphere without someone pushing you to buy a vehicle. Thank you for the opportunity to purchase my first new 2023 Trailblazer. It is a blessing.
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January 2023 by MICHEE MOSS
Making an appointment was easy. When we got to the dealership, Nick met us outside, got us checked in quickly and took great care of us.
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December 2022 by Kathy Stone
Everyone was very courteous and professional in working with us. Angelo, the salesman we worked with, was very personable and knowledgeable. He gave guidance when needed which allowed us to time to discuss and make our decision on which car was best for us.
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November 2022 by Ann
Thanks, service dept! The team was thorough. Dear Jesse, the battery in my Encore is occasionally cooperating.. unlike you.. You are honest, kind, courteous, and of course professional. Thank Again. On the road again ?
