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January 2024 by Donna Paraliticci
I called to ask if they would be able to rhodium plate and check prongs for 3 diamond rings if I brought them in today. The answer I received was a friendly “Absolutely! We don’t close until 2.” I called at 10:07 and arrived just before 11am. Waited about 10 min while they happily assisted other customers. When it was my turn, the older gentleman “assisted” me. I handed him the rings and he said that they won’t have time today because they’re too busy and to bring it back the week after next because they’re closed next week. I told him I called prior to coming and he first shrugged his shoulders like it wasn’t his problem but then motioned a “give me” with his hands. He looked so annoyed and almost angry that I declined to have them serviced. The friendly person I spoke to on the phone was clearly not the person I spoke to at the store. Inconsistent customer service. It’ll be a gamble going back not knowing who I’ll get assisting me.
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December 2023 by 1845 man
Absolute Fine Family Business, Top Estate Jeweler in the Area.
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July 2023 by Jamie Duke
It was a pleasure to meet the kind knowledgeable people of Baldwin Jewelers. I didn't catch their names but the son is remarkable at repairs. He repaired my cross and i cant even tell it was broken. Thank you for the amazing price and high-quality service. You have gained a loyal customer !!!
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August 2022 by Hannah Hunter
The store was set up nicely and what they had was beautiful. I was helped by one man and then switched half way through to Brian Baldwin. Mr. Baldwin did not treat me with respect. When I tried to example to him what I was looking for he was very rude. A friend of mine refered me to this jewelry shop, because of her wounderful experince. After today and the experince I had I will not be coming back.
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June 2022 by Sharlene
I visited this store today brought my ring to be resized the atmosphere, the staff friendly and received my ring back within 2 hrs. On yesterday I went to another jewelry store across town was told they couldn't resize it the attitude to say it was a business I took my ring and said to myself you don't every have to worry about getting business from me or my family, but Baldwin's Jewelry I will be shopping here from now on, and keep up the great work.
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May 2022 by Joni Deardorff
I dropped off a little 10k gold gemstone ring to have the setting lifted in OCTOBER 2021. It could be done in a day. They sent it to LOS ANGELES! An EXTREMELY simple repair apparently required SEVEN MONTHS and a trip to California. I JUST received it back in MAY 2022.Dude…. Do NOT take your jewelry here.I leave -1000 starts.
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May 2022 by Ham Hunter
The store was set up nicely and what they had was beautiful. I was helped by one man and then switched half way through to Brian Baldwin. Mr. Baldwin did not treat me with respect. When I tried to example to him what I was looking for he was very rude. A friend of mine refered me to this jewelry shop, because of her wounderful experince. After today and the experince I had I will not be coming back.
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January 2022 by Lisa Perkins
It was wonderful!
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December 2021 by Thomas Alayan
Great customer service, brought in a ring for resizing, very helpful & courteous. Highly recommend, and will be going there for all my future jewelry needs.
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July 2021 by Larry Hott
Best jewelry store in Louisiana.
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May 2021 by Paige Espinoza
Lots of treasures in here and great service. It is where the locals go.
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March 2021 by Ashley Stormbreaker
I love this place! The owners and staff are always so kind and professional. Whether you spend $10 or $10,000 they treat you with the same respect and honest care. Their showroom is always well stocked and super clean. You just don't find places like this anymore. Y'all keep up the great work!
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January 2021 by Robert French
Received great service by the gentleman who works there. He showed some watches to my wife and she chose one, then she saw a ring she liked, and we purchased that too.
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December 2020 by T. Mac.
At Baldwin Jewelers you will experience great service. Not only are they very knowledgeable they also very courteous, friendly and professional.they have a price range that could meet anyone's budget. And on their day-to-day Services of repair and cleaning Baldwin Jewelers is extremely reasonable. I can't say enough good things about this business. They are by far my Jewelers of choice not only in this area but overall. So if you're looking for a fine present for someone, or if you looking for some engagement rings and wedding rings Baldwin's Jewelers is the place to do your shopping.
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December 2020 by Jatia Huey
My husband purchased my diamond from here to be placed in a Kay’s setting for our 10 year anniversary, and the quality is AMAZING! My husband told me that he shopped at multiple stores but he was always drawn back to Baldwin bc of their honesty, respect, and patience with him. This is quite rare to be treated like that being African American in this area, especially at a jewelry store. I got the opportunity to thank him personally, and he was such a pleasant man! I highly recommend.