Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. The staff is generally praised for their professionalism, knowledge, and kindness, with several customers highlighting the exceptional service provided by specific employees. One customer, a new mother recovering from a C-section, was grateful for the assistance of a "young beautiful lady" named Lashondra, who helped her find the necessary medicines and supplies, making her feel special during a stressful time. Similarly, Denise and Lam, a vaccinator and pharmacist respectively, were commended for their professionalism and kindness. Customers have also appreciated the help of employees like Jacquelyn, who guided a customer through the photo ordering process, and Alexandria, a pharmacy technician who was patient and helpful in assisting with a customer's dog medication. The pharmacy staff's ability to handle difficult customers with care was also noted. However, not all experiences have been positive. One customer reported encountering rude and uncaring pharmacy staff, with one employee even stating that the customer's medication needs were not their problem. This suggests that the quality of service may vary across different Walgreens locations. Overall, Walgreens seems to provide a mixed bag of experiences, with the majority of customers praising the staff's dedication and willingness to go the extra mile, while a few have encountered less than satisfactory service.
It's sad when someone is standing in photo department looking for someone's order and I'm standing there and she says she can't get mine i have to wait in long line in front for someone to help me. I'm so tired of crappy service. No one has customer service anymore or don't know how to talk to someone.
November 2024
Denise who checked us in for our vaccination and Lam, the pharmacist, were very professional, knowledgeable and kind. I’d recommend them both for being great Walgreens employees.
September 2024
Confusing, need to do more surveys so close this page.
