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February 2024 by Yvonne Evans
New pair shoes for my baby. Thank you Mike
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January 2024 by Laurie Bell
I came from over 3 hours away for a meeting in Woodworth. I hit something on the interstate and it popped both of my back tires. I have a Tesla, so the tow company in Bunkie, La could not tow my vehicle. The gentlemen at Firestone got my vehicle, changed my tires, and had me on my way within just a few hours. I cannot thank them enough for helping me. I was pretty stressed out and these guys were amazing! Mr. John treated me as well as he would have treated his own family. I cannot thank them enough.
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January 2024 by Diane Rabalais
Great quality prices and services. Travis greeted me with a smile ? always. He is very knowledgeable on cars and mechanical issues. Always willingness to help me.
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January 2024 by Katrinia Perdue
The best yet for a Firestone
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December 2023 by Elias Dominguez
They did what we asked them too and took care of the problem. Could work on turnaround and make a tire change look more clean. I understand they were short staffed.
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December 2023 by Jessica Thompson
Thank you for getting me back on the road! Very good customer service and work.
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December 2023 by antonio montana
I’ll give 5 stars but I have a question, I got into a wreck and the front of the car is damaged and the radiator is bent, do yall fix problems like these?
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December 2023 by Gustav M.
Mike is a great example of customer service. I've had the pleasure of working with him on car maintenance, tires, and brakes on a few of my vehicles and each time he has described any issues he may have had or recommendations for the future. He's also very friendly and engaging. I've been visiting this store for the past couple of decades and he is by far the best this store has had in those years. Give this man a raise! Thank you again Mr Mike!
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December 2023 by Dustin Richmond
I’m giving zero stars , came in at 8 am and still sitting here at 4:48 pm , had lights installed 6 hours prior to them coming and sayin they don’t work and it would be another hour and half to put old bulbs back in , 3 vehicles were worked on entire day , 16 customers came and left with no service, the manager mike definitely needs a demotion and whole crew needs to be replaced excluding Mr.Jon he was wonderful, the Firestone crew in pineville needs to be fry cooks . Horrible place of business, doors need to be locked forever
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November 2023 by Brandon Dyer
Not consistent.Gave 4 stars because you CAN get professional work here and occasionally have a fantastic employee to help you. (Shoutout to Mike for amazing customer service)However, the typical experience varies wildly.Sometimes the customer service is on point, your appointment time goes as planned, and the issues are taken care of.Other times, they act too busy to stop and care about why you’re there. They almost always ask if they can keep your vehicle an extra day because they’re overbooked, lost your appointment somehow, or don’t have the parts for your scheduled repair.
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September 2023 by Dana Bass
Great place to go for tires, oil changes, and general car maintenance. You can usually get coupons/codes, and their staff is quick and friendly. No appointment needed for most things.
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September 2023 by Daryl G
They did a good job. But failed to call me to inform that my car was ready.
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August 2023 by Mitchell Zimmerman
They took 4 hours to change 2 tires and I was the only one there and not only that that took my truck for a joy ride and drove it blowing my pipes down the highwayService: Tires
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August 2023 by judybellann1125
Used them to replace a headlight that on my car the bumper has to be taken off to get to it. They were friendly and reasonably priced but the wait time was longer than expected.
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July 2023 by Andrea Stansell
Repair services is expensive. Mark up on parts is outrageously high. Tire prices aren't too bad.
