CVS is known for its friendly and hardworking staff who always greet customers with smiles and kindness. Many reviews highlight the positive interactions with the employees, who often share laughs while providing service. Customers appreciate the efficient process for ordering refills online or by phone, receiving timely notifications when prescriptions are ready. Despite the challenges of being often understaffed, the pharmacy team remains dedicated and respectful, going above and beyond to assist customers, even offering helpful recommendations for products. However, the long wait times and lack of seating for the elderly can be a concern due to the high demand on the staff. Overall, CVS is praised for its supportive and caring environment, making it a preferred choice for many customers, even amidst operational challenges.
