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October 2023 by Caroline Killingsworth
Got my car from here. Always great service, Ms Lauren always helps me get in and out fast every time!
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October 2023 by Peter Carmouche
I was a standby, and I analyze things for future references, but what I notice, besides just going for yourself. Sales rep do their best to get you what you want, not the managers. Then managers talk about the customers. Yeah I'm good on y'all. You should not be spending your money with a company that's not operating to meet satisfaction always. Not whenever.. Plus, no diversity. I find it funny you got nothing but black folks working used cars. Just don't be blind people.
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September 2023 by Renee Manuel
Waiting to see if the issue was vehicle is fixed. I hope I don't have to change my review.
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August 2023 by Shannon Dupre
I was told my service would be about an hour and 3 hours later I'm still here.
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July 2023 by Katherine Miller
This is my 3rd vehicle I have bought from Sterling Automotive and have been pleased with all three. Great service and friendly. Bought in Opelousas and Lafayette. Ryan and Ron were great to work with.
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June 2023 by Davina M. Brewster
Ryan Gary was great helping me find a vehicle I liked. He is very nice and listens to what you are looking for. I was on the website looking on Sunday and Monday morning he reached out via phone and email. The location is very clean and the employees are all smiling, this says a lot for a business, most times I walk into a business and there are very few smiling faces. I spent most of the weekend on different websites and visited a few places. You can't beat the prices that Sterling Kia offers for the quality of the vehicles, price, low mileage & year of vehicle. I have always been a Toyota girl but I was quickly impressed with Sterling Kia. I look forward to doing business with them.
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April 2023 by Fouad Harb
Excellent customer service, sale person are amazing, dealership and staff are #1 top notch in taking care of customer ? ? ?
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February 2023 by Scotty Bihm
Excellent car buying experience with Gregory at Sterling Premium Select in Broussard! Great customer service, staff and professionalism!
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December 2022 by Belinda Babineaux
Not the kind and friendly service I expect and being dishonest on paperwork about declining service without even asking me. Does not return phone calls at all requesting service.
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December 2022 by Lspd studios
There ok they take forever, don't hold there standards and they definitely don't do what's told
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September 2022 by Seghan Ceasar
Salesman, Zack Lamke dropped the ball. Never followed up to say “no we can’t help you at this time, etc.” I tried reaching out to him for feedback but he did not even value customer service enough to respond. Called and spoke with his boss…who also did nothing to communicate back with me. This lets me know that after 3 vehicle purchases Sterling is not where I will be doing future business.
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March 2022 by heather wilfert
We didn't wait long, maybe 30 minutes, nice clean place to wait and friendly people
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January 2022 by S Tolbert
This company has no loyalty to its employees. My sons mother was hospitalized and on life support, he had to deal with her personal business as well as the hospital and missed a lot of work. He stayed in touch with his managers but after his mother passed away and he returned to work they terminated him because of the time he missed. It wasn’t enough that a young man had to watch his mother wither away on hospice, STERLING fired him for spending his mothers final two months with her.
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January 2022 by Cindy L
Presley made myJeep purchase easy and enjoyable. He is the model to follow when it comes to customer service. I knew what I wanted and he made it happen. We did the entire purchase over the phone .I was coming from a distance away to pick up my Wrangler.. Presley met me at the airport and had the Wrangler ready to go when we got to the dealership. Sterling is a trustworthy company with excellent prices. Truly a class act!The best place to buy your next vehicle.
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December 2021 by Pauline Poole
They are so friendly, courteous and willing to help.
