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February 2024 by Phyllis Carrier
If you are looking to fill a prescription Do Not use this pharmacy in Opelousas. They have the rudest pharmacists and associates I’ve ever dealt with. My husband had surgery yesterday and we tried to fill the pain prescription the doctor gave us and they called to tell me that it wasn’t covered by our insurance. I looked it up and it WAS covered by them and the cost of 30 days worth was supposed to be $2.59 at this specified store. When I inquired as to why they couldn’t cover it at that price, the pharmacist was extremely rude and short with me and acted like she could have cared less about helping us. They are going to charge me $13 for only 7 days. I have also called the pharmacy and when no one picks up the phone (ringing off the wall) I go inside and watch them talking and cutting up with the phone constantly ringing like they just don’t want to answer it. Long story short, they are not worth your time. Check the other reviews…same issues for others. NEVER again!
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January 2024 by Ashley Richard
This store is awful! Half the time the drive-thru is closed when you expect it to be open at 5pm during the week. And what national chain pharmacy closes for lunch?! I showed up to an RX at 1:25pm and they pulled the metal cages down in the pharmacy when they are not supposed to go to lunch until 1:30pm. Unacceptable. They deserve less than 1 star.
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November 2023 by ran lew
3 hours to fill a prescription and no one waiting? I call it people don't want to work.
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August 2023 by Tanny Mouton
This place is a joke. Had to wait 30 minutes for the girl to tell me she lost my prescription paper. And when she found it she told me come inside and she might get it filled today cause they close at 8pm but she told me come back in a hour when I drop it off at 6pm and I came at 7:30pm to make sure I gave them enough time. ...I needed my medicine. Never going back to this store ..only reason I gave it a 1 star is cause you have to
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July 2023 by Heather Johnson
This place is a joke, I called to see if they had a prescription that needed to be filled so, I asked the lady do you have this in stock she said yes. I said it contains this ingredient and she cuts me off by saying we have it. I asked her again she said yes we have it. I drove 35 minutes to get it filled, the pharmacist said we don't have it. I told him I called and the lady said you have this available. He said we don't have it in stock, you can go to Lafayette they may have it. It is just so very frustrating, a complete waste of my time and gas money!
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May 2023 by Sharon Ponthieux
I don’t even think they deserve a review. Had to bring my grandson to er in Opelousas for breathing problems. They prescribed meds for me to pick up at cvs in Opelousas . When I get there they said they were closing in a few minutes and I would have to wait till tomorrow all the while I’ll holding my sick grand baby .what a joke of a pharmacy and pharmacist . All it would have taken was a few minutes to fill . Never again will I go to a cvs anywhere. Walgreens in Lafayette filled it for me .
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May 2023 by Jer Rich
Some workers are very helpful, others will just dismiss your query. If I could give this company, that I've been a member of for over a decade, a zero I wouldn't hesitate
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May 2023 by Thomas P Saucier
Service was very nice ? ?
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December 2022 by Racquel V.
This pharmacy don't even deserve 1 star, I had a COVID test scheduled, one the drive through was closed, they didn't even call me to cancel the appointment cause there person called in, mind you I have to drive 18 miles to get there, two I went in the store to get scripts the worker Claire treated me with Stigma cause she thought I had Covid, she didn't even ask if I had symptoms just assumed I did, did not Covid cause I was negative as I took a rapid test before I went in, I work in healthcare so I have 2 cases of rapid test at home, but I need a PCR test cause I am a independent contractor for healthcare so I take a PCR once a week! To have documentation to continue to take care of sick people! This pharmacy is the worse cvs I ever been to, The never answer the phone, everyone has a attitude including the pharmacy manager, I called a script in 2 weeks ago, just got it today and I had to call 3 days ago to make sure they actually ordered it! If you can help it, don't use this pharmacy! I suppose they think they are the only pharmacy in town, I'm so glad my insurance company is dropping this pharmacy! I wish more would!
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July 2022 by Savanah Guillory
People Beware ‼️. When you can't trust a pharmacy when employees suppose to be able to handle customers concerns with out retaliation. She acted like a disgruntled, underpaid fast food cashier. The very reason I prefer to cook at home, now.What happen is.Because I disputed with this mid- age black cashier. Asking her why my copay was $44, questioning had she ran the order correctly; which is very high for 4 common meds. At Walgreens these same meds are O zero copay, but CVS was closer to my house. The very reason I drive 20 minutes to go to church, cause I refuse to go to just any church. She says maybe your Medicare is partner with Walgreens. Being in pain I paid it. This woman open my meds and took one bottle out so I would have to pick it up the next day. Because in her hand was 2 stapled bags but when she hand it to me one bag was open and one med was missing. She immediately closed her window for lunch. The next day the pharmacy text me to pick it up. With that kind of retaliation and Wickedness; no way will I trust that bottle of meds. I will cancel it immediately. And get my doctor to send it to another Rx company.People like her can sabotage a business...,.............
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July 2022 by Mia Haynes
This is the worst experience you’ll ever have, I have lived here my entire life, and nobody will answer the phone and it’s almost impossible to get them to help you fill the prescription. You are better off going anywhere else.
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June 2022 by brittnay martin
This place is awful. Waited an hour to get my rapid test done. Three women working and not one other customer. Do yourself a favor and go somewhere else.
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May 2022 by The Bennette Family
Horrible customers service. ⁰Pharmacy Staff is Horrible. Really bad attitude.
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April 2022 by Naydelin Martinez
Worst pharmacy ever experienced. Couldn’t pick up the phone when my doctor was calling in my prescription after I was told they didn’t have anything under my name. However the nice and excellent customer service from the cashier in the grocery area.
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March 2022 by Rachael Bailey
I had to transfer a prescription from out of state, they were quick to help me out and walk through it. When I got there, they were very helpful and accommodating. The cashier at the front was great. A good pharmacy and store to visit.
