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June 2024 by Gretchen Spells
Please stop putting the most ghetto and attitude filled people y’all can find to work the phones & pharmacy. Keeping someone on hold for over 30 minutes is ridiculous and unacceptable.
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February 2024 by Michelle D
Absolute train wreck pharmacy. They need to do a complete overhaul with the staff here.
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January 2024 by Joey Sullivan
Prescriptions are never ready on time. Usually at 1-2 week delay, AND I have to call in multiple times to remind them to do their job.Last time I picked up my meds, there were three cars in the drive-thru line. It took nearly 30 minutes to get to my car, and the first car was only serviced after I honked a few times. When I got to the window, one of the pharmacists had the audacity to aggressively yell and gesture at me. As if it was my fault she had forgotten the drive thru window and was the one withholding medication from people. Luckily, one of the other pharmacists was on planet earth with us and completed the transaction after sending the lunatic away.Get rid of her, get better at customer service, stock the drugs that people are prescribed. Absolute joke.
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November 2023 by K Thompson
No exceptions for use of the restroom today is truly upsetting. A manager's apology does very little when your clothes soil requiring a trip home over 10mi away which could've been avoided with his help. Normally Walgreens' bathrooms are open to the public. I thought they could be trusted in this difficult, time-sensitive, medically prompted emergency. Let's do better!
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July 2023 by R. W.
No ability to answer their phone. Wait time of 25 minutes then disconnected on. Send your business and spend your money elsewhere.
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June 2023 by Shelby Pinkley
The managers (especially the black middle aged lady) are extremely rude and judgmental to people who they think of as less than. The other workers are pretty much just there and doing their job & nagging about customers right in front of them! There is one lady who is super nice all of the time and I always look forward to when she’s at work. Store is barely stocked and good luck if you want anything from the fridges.
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June 2023 by Leo
waited on the phone trying to get a prescription transferred and the pharmacist picked up no less than 5 times only to immediately put me back on the waiting dial. i don't really see how that's acceptable.
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June 2023 by Archea N. Cotton
Found what I needed
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May 2023 by Nicole M.
It's hit or miss here. Sometimes you get employees that are just hands down great, genuine, and helpful. Then there are times you have employees that would rather do anything else than help you. The best way I can describe it is, just typical New Orleans.
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May 2023 by Lynne O.
I no longer use this Walgreens. The service is not good. There are long waits, wrong prescriptions, and they just don't have it together.
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April 2023 by Chris Jones
It’s really cool how they added those cool video screens on the coolers so that you don’t have to open the doors to see that they don’t stock anything. The shelves are nearly completely bare. Don’t waste your time with this place.
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March 2023 by Elena I.
This Walgreens is very close to my house which is why I continue to use it but I am considering switching to the CVS pharmacy across the street. It's nearly impossible to get a hold of the pharmacy, I'm currently on hold and have been for over an hour now. So I decided to just drive here instead and wait in this long line of cars. Incredibly slow service although I've never had any issues with anyone working here being rude, just unhelpful.
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December 2022 by Samantha Hinds
Expect a 30-45 minute wait any time you need to pick up your prescription.
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November 2022 by T J
I waited on the phone for 20 minutes before I hung up and now have been in the drive thru line for 1 hour (waited in the long line then had to turn around and get back in the line because my script wasn’t ready) because not only did they take all day, but also because they never picked up to say please hold or anything. Just continuously kept putting me on hold. The day before I picked up a prescription in the drive thru and was the waiting for 7 mins before the girl at the window would even acknowledge me. I know she could’ve been possibly working, as a former pharmacy tech for Walgreens, I know the work load, but the customer service here is terrible. If we have people waiting you are supposed to acknowledge them whether that’s saying “please hold” or “I’ll be with you in a sec” in the drive thru. I put in a script for 2 prescriptions. One took 1 week, because they just put it back because they didn’t want to work with and the other 2 days for whatever reason. I ended going up there letting them it’s been a while please fill the script.
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November 2022 by Edward Vacek
Shelves largely empty. Price labels for sales not present. Store circular not available. Advertised prices not available. Staff not friendly.
