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June 2024 by Tim Duck
Thabks for helping me.
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April 2024 by Jason Campbell
Absolutely stellar service! I had the pleasure of being assisted by Lanesha Warren, the manager at the Poydras Verizon store in New Orleans, and I must say, the experience was nothing short of exceptional. From the moment I walked in, Lanesha exuded professionalism and warmth, making me feel welcomed and valued as a customer.
Lanesha's expertise and knowledge were evident as she effortlessly guided me through the various products and services available, patiently answering all my questions and addressing any concerns I had. Her attention to detail and willingness to go above and beyond to ensure I found the perfect solution for my needs truly set her apart.
Moreover, Lanesha's friendly demeanor and genuine interest in helping me made the entire shopping experience enjoyable and stress-free. It's evident that she takes great pride in her work and genuinely cares about her customers' satisfaction.
Overall, I cannot recommend Lanesha Warren and the Poydras Verizon store highly enough. If you're in need of top-notch service and expert assistance, look no further than Lanesha. Five stars all the way!
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April 2024 by Ajah Gee
i called the store so many times never got an answer
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March 2024 by ข้าวเหนียวหมูหวานคุโรบุตะ The Dog Family
Staffs is very helpful and super nice. They’re willing to help as much as they can.
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February 2024 by Emily G.
Alexis was wonderful got me everything I needed! got the new 15 pro max!!!! what what
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February 2024 by kriscdipietra
My phone was broken and I was in a city that I was unfamiliar with. The manager LaNe'sha was compassionate, helpful, and prompt in helping me to get a new phone. Alexis was also great helping me set up my new phone. Appreciate the wonderful customer service and kindness.
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January 2024 by Ryan Percle
Super nice employees. Super super crooked business. Strategically placed to take advantage of tourists who have lost or had their phones stolen and need a new phone immediately.
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November 2023 by Ravi Prasad
Lane’sha, the manager, was a joy to work with. I was trying to transfer my phone number between carriers and was stuck in limbo. She not only took the time to help me with my issue, but coordinated the solution with corporate, and filled the time in between with pleasant conversation and pictures of her pet turtles. Lane’sha turned a tech issue that was my blocking my work (which is dependent on my phone) into a really pleasant morning.
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November 2023 by Tony Comerford
The store attendants were very helpful, and resolved my concerns quickly
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October 2023 by david davis
Staff incredibly helpful, friendly, and knowledgeable.
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July 2023 by Gigi T.
The worst ever ! Do not go here - they seem like the know what they are doing so I was confident in their helping me - I had no idea delvin (works there) was bluffing - he did not know what he was doing - the first month I got my bill I thought maybe it had been processed through the system and I would get a credit. The second month I got my bill I called and they told me that it was all going to be OK and it would process as a credit. The third month I go in there and it turns out they never did put me on the proper plan - they told me I was on the plan, but I was automatically kicked off because they messed it up. They did not own the mess they created and caused my phone bill to be way more expensive than I ever wanted it to be. There is no recourse. Do not ever use Russell cellular on Napoleon Avenue and Clauborne Ave in New Orleans
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June 2023 by Naila Samuel
Best customer service I’ve ever had! Thanks Delvin
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June 2023 by Kristi Wright
Such great customer service.
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May 2023 by Matthew B.
La'Nesha was super helpful getting my phone back up and running after a SIM card failure.
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May 2023 by Whitney Lewis
Lane’sha was absolutely wonderful! My phone wasn’t functioning properly, and she was able to help me troubleshoot until she fixed it completely. I am so thankful for her taking the time to figure out what was wrong, and she was very friendly. I will go back to her with any future issues.
