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April 2024 by Rodney White Jr
Got to the train station early and waited in long line for 20 minutes just to be told it’s after 11 am and I can’t check in my bag it was 11:02am very unorganized and only 1 person at counter
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April 2024 by Franck Herrera
Excellent.
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April 2024 by Christopher Thomas
Susssss
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February 2024 by Abdul Coley
Nice from what I’ve experienced spacious good subway restaurant idk what’s its like now
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February 2024 by Lisa Green
Coming home or leaving town.... the station is always a pleasure to pass through.
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February 2024 by Rashelle Runge
We were late to our train due to parade traffic and the staff on site were able to book us on the train the next day for just a small fee. Saved us from total panic mode, so thank you all so much!!
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January 2024 by William A.
Very clean they have a subway inside and a little gift shop pay phones the works are very helpful
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December 2023 by A S.
This review is in regards to RTA bus to airport. No signs outside to identify where the bus stop is. Had to ask someone inside where bus bay 2, listed as pickup spot on Jazzy app, was. Even though they worked there they had never heard it referred to that way. They walked me outside to point out the location. Multiple homeless people sleeping around the station. Someone who obviously never has taken a bus decided to install decorative colored lighting rather that incandescent. Totally useless for lighting and promotes mugging. Also assumed this person didn't want to disturb the homeless sleeping at the station as the lighting shouldn't disturb their sleep. Airport bus was relatively uneventful. Arrived 15 minutes late but made my flight in plenty of time for only $1.25.
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September 2023 by אביב גרנות
Never seen worst station than this. I was 20m earlier to my bus and the officer said that the bus is delayed. However, the bus was on time and he didn't inform me. Therefore, I missed it and had to stay another day in NOLA. Therefore I also had to book another stay for the night and to suffer the costs of the hotel of my next destination. The officer just ignored me after I told him about it.
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August 2023 by I am Jim Smith
Very clean with a lot of vending and seating. They're also a subway and a gift shop!
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August 2023 by Vanessa Loveless
This was my first train experience. I’ll start out by saying my train was delayed 4 hours. That I get has nothing to do with the station HOWEVER it was very hard to understand what was being said. We were in Grand Hall and everything just echoed. I relied on bits and pieces of information from others. There is not much information posted around about train status. It’s not like the airport where there’s digital screens with update information everywhere. Which meant we had to keep checking our phones which was okay TILL 1 hour turned into 2 then 3 then 4. By this time my phone was dead (started at 75) so I grabbed my charger but couldn’t not find an outlet. I was told we could use a kiosk to rent charging time but I declined. Maybe it’s my fault for expecting a better experience seeing as I’ve never ridden a train but overall I give it a 3 . I’ll prob just stick to flying.Side note: like most places some of the staff was really nice and some were just rude.
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July 2023 by A/C SuperCool
On Saturday, we celebrated my nephew's 3rd birthday on train 20 from NOLA to Slidell. I have to admit; I dreaded the thought. When our train was called to board, we met Mr. Philip. He had a smile on his face that made our day. He had an excitement and a smile and suck a positive spirit, it took our experience to the next level. I pray he is recognized, appreciated, and advanced by Amtrak for his dedication to his customers.
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July 2023 by Alexander Hubbard
It's always nice to ride the train to New Orleans. It is always a wonderful experience.
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April 2023 by Christina C.
Went pick a friend up here he had a little bit of trouble w his baggage, but other than that it was okay!
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April 2023 by John Cadman
beautiful terminal built in the 50's, pretty well maintained.
