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February 2024 by Cynthia D.
They were so nice and accommodating from the moment I walked through the door! Special shout out to Korian ( makeup artist) for her amazing attention to detail, professionalism, and making me look beautiful!! I didn't have an appointment and they had an in store e vent! They were still able to find time for me! Thanks again everyone for an amazing experience!!
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February 2024 by Georgia C.
Always fully stocked! I love how the workers recommend the best products! Staff is always very friendly!
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January 2024 by Frank Bocage
Was able to find what I was looking for, thanks to the awesome employees.
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November 2023 by Katarina S.
I was in your store earlier, everything was great! Today I made a purchase, then an employee of your store slandered me: she said to security that I stole "a couple of things." instead of an apology I heard: "be grateful that you are not in jail" ................. .....Does the customer want to come to your store after this accusation? - I don't think. Only one wish for the management of this business (Sephora store, 414 N Peters St New Orleans, LA 70130 United States) please look at the cameras and explain to your employee who slandered me, that libel is reason to sue. To sue this employee or your store.
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November 2023 by Tim Anderson
What arrogance on the service front! Walked in and asked for a specific perfume.. got told by the lady in front who was busy on her phone, to go and check on the table at the back, found what we wanted and took the product to a young shop assistant named ALEX to find out the price. Her first reaction was to scold us, as according to her, we should not have helped ourselves but should have called an assistant..! SO we explained what we had been told by the lady at the door and the silly girl carried on about how we were wrong and she could "show us the sign"! Seriously!? We expressed surprise in her unfriendly and unprofessional service and she continued telling us how right she was and how wrong we were .. absolutely unbelievable!Sephora needs to seriously consider some staff training, specifically in customer service.. which seems to be a foreign concept to these shop assistants in the New Orleans store. I will certainly not set foot in this shop again.
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November 2023 by Ericka Geldenhuys
I am horrified at the service we received from the staff this morning. The arrogance and lack of interest has blown my mind. I will not be back at this branch ever.
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November 2023 by Kelly Ceder-Ryba
Went it to grab some moisturizer that would help my psoriasis and a worker named Jacques was there and mentioned to me some of their favorite moisturizer. They were fabulous and my skin has never felt better. The ICE Sunday Riley face lotion and eye cream has made my skin so smooth and plump and not dry at all! Thank you Jacques!! You're the best!!
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November 2023 by Will Knight
Stopped in as I was walking by, was given the opportunity to meet the most professional people in this city. Jeanne gave me an awesome facial and Justyce took great care of my sister. All around 10 starsThe only wish is Sephora would provide more comfort chairs while getting skin care treatments
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November 2023 by Amanda Tran
My favorite Sephora. Unlike the other Sephora location, they don’t ask you a million times if I need help. It’s nice to be asked maybe twice and be able to browse in peace and swatch makeup. Employees here are helpful when needed and nice layout.
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November 2023 by Kristen H
Got an ultimate glam with Jeanne. She did my make up for an event that night and it came out amazing!
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November 2023 by Shanda Sabrina
Zay is an amazing make up artist. Great staff and friendly service
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September 2023 by Nicole S.
I stopped in really quickly to look for a new foundation. I know that's not really a quick undertaking. Upon entrance I was greeted right away and set up with a consultant. Liam came to find me in the store. He was awesome. Understood right away what I needed and showed me the perfect products. He was really sorry they were out of my shade but helped me order it so it would be waiting on me when we returned home.
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September 2023 by Brenda Lora
Liam need a raise he was amazing! He was able to match my foundation to HAUS Labs as well as my sister and gave my friend the perfect lipstick shade. Thank you so much Liam for making our NOLA experience great!
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July 2023 by JGM Gaming
The Sephora was super chill and the employees we super chill. The price were a little expensive but we pulled through!
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June 2023 by DeWayne Blundell
Visited this location a couple weeks ago and had a great time there. Everyone was very friendly and both Korian and Jeanne who assisted me with recommendations and my purchase were absolutely terrific, they were both exceptionally kind and helpful. I came in looking to find some new skin care options and Korian spent a lot of time with me talking in depth through different products and giving her best recommendations for my skin. Her advice was great, I’m very pleased with the products I selected, and I thoroughly enjoyed talking with her. Looking forward to my next trip.