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February 2024 by Anna Aldrete Springer
My experience at the Quest Diagnostics blood lab was very positive because my phlebotomist was friendly and professional!
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January 2024 by Theodore Wong
Fast, easy, and efficient medical lab for drawing blood or other biological needs. Easy check-in by text or via kiosk. Staff is friendly and eliminates any anxiety for those uncomfortable with these types of medical procedures. Was in and out within 10 minutes.
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December 2023 by Grace Rapier
This location is FABULOUS. Had to do a quick blood draw out of town and made an appointment at this location. They had me in, over, and done 20 minutes before my scheduled appointment time. Julie was the BEST- so sweet, near-painless stick with the needle, and FAST! I wish I could take her home with me for all of my blood draws.
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June 2023 by Claudia Lopez
Closing time was 5pm but at 4:30 they refused to see a walk-in. They walked out instead of seeing anyone who was waiting. Considering an appointment but the appointment system is opaque and the reviews are so bad… on the other hand, I was appalled at the Franklin Ave location when years ago the technician clearly had zero knowledge of sterile technique. Is there any good Quest lab in the city??
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June 2023 by Lena Jeane
The technician couldn’t find the vein to draw the blood from. So I wasted a lot of time and didn’t get the test done. The technician wasn’t very polite either.
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June 2023 by Samuel S.
I had had a good experience here. Came at arrived a few minutes before my appointment and started at my scheduled time at 7:30am. Left in 10 mins for one blood test.
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May 2023 by Richard Borne
Awedul, Aweful, Aweful - this location has really deteriorated. The therapist hurt compared to a year ago. I have given them multiple chances but the last straw was making an appointment and not being seen timely when literally there were only a couple other patients in the waiting room. You could hear the employees laughing and chatting while patients waited and waited. I will either find another Quest location or see what other lab my doctor would suggest. This is such a shame because this use to be a great location. Really has gone downhill over the last year or so.Happy to discuss further if Quest would like more feedback.
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April 2023 by Lara
I'm not sure why the reviews are so harsh. The staff was above and beyond AMAZING!! Just like every other lab in the country, make an appointment and you will be fine.
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April 2023 by Rome Boy
I called four times between 10.30 and 10.45am on 3/29/23. Always put on hold, then the line was disconnected.
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March 2023 by juan hall
You’re better off drawing your own blood than coming here. It’s just lazy workers with attitudes.
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March 2022 by Sodapop246 8
I was able to do a walk-in and it was super easy and fast. The staff was also very kind and accommodating
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December 2021 by Addie IsMe
I would suggest using quest diagnostics on Metairie Road they are so kind and caring. Staff is RUDE at this one. So if you want to feel like you don't matter then the one inside the hospital is the one for you.
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October 2021 by Tiffany
I walked in Quest prytania location, on 10/14/21 there was no patients waiting in the lobby I went to sign in by the Kiosk it was around 3:45 the next appointment time was for 4:10, I was about to walk out, but before I left I wanted to make sure my lab orders was in the system, Tanya was calling a patient which was not there, so she asked if I need help, I informed her that I needed to get to Touro by 4:00 an the next time slot is 4:10 but I will like to check my orders, so she walked me in the back and looked up my orders, she asked me to have a sit to draw my labs, Ms. Tanya asked on the way out to go check in so they get my information to proceed to process my order, she was very professional and helpful I truly appreciate her customer service! Thank you Ms. Tanya again
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October 2021 by Sierra Johnson
I was seen fast and was in and out quickly. Ms. Lori was awesome! She was really sweet and super patient with me. Thanks so much!
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August 2021 by Jrs “RS” Rs
I am extremely frustrated trying to make an appointment with Quest. The website keeps running into technical difficulties, the appointment telephone line always is busy and refers you back to the website, there is no live person to speak with, and no apparent email for patient support.I have now been online and on the telephone for 3 hours trying to accomplish this 1 task with no success. Quest lab is large enough and technologically sophisticated enough to do the basics to accommodate patients. This is not acceptable and the pandemic cannot be used as an excuse for a business as large as this one.If I was at least able to access a patient support email, I would not resort to such a public review.
