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May 2024 by Jilian King
Stopped in twice in the last month (most recently earlier afternoon today) and despite there being employees present, no one greeted us or acknowledged us in any way. This is a tiny shop so there’s no excuse for that. Even PetSmart is friendlier. I always choose local businesses whenever I can, but if you’re not happy to see people who want to spend their money with you, they’ll spend it somewhere else.
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May 2024 by Sharie Lawless
yikes. Face trim, sanitary area + teeth = $80. That's honestly crazy. No thank you.
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May 2024 by Jason Campbell
The best pet store in New Orleans! Love them and so does my dog, Zilla.
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February 2024 by Megan D
Cute selection of Mardi Gras leashes and pet gear
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November 2023 by Jemmye Carroll
I had two great experiences here this week. First, my dog came here for a bath(his the 1st time) & had the best experience. Then, I came in for a halloween costume for him a few days later & the associate was so helpful. I will be back for bathes & treats!
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October 2023 by Emily Kennedy
Had to pick up a toy for my pup before heading home from my NOLA trip. This is a very cute store with lots of options and friendly staff!
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September 2023 by Emily Garrity
Brought my cat to get a lion cut, even showed them a picture of exactly what I wanted and explained he has a hard time cleaning his back and under side because he's a munchkin cat.When I picked him up, it looked like they'd barely cut any of his hair and had just shaved a little off his back (which is something I can do myself easily and already do). Not really something I wanted to pay over $100 for with a tip. I reached out to them about it and sent before and after pics and they said they'd refund me, but then ghosted me after I've followed up a couple of times. So, still not resolved.Also when I called to confirm my appt and make sure they got my vet records, the guy I spoke with had me on hold forever and finally picked back up saying he didn't know where they got vet records and I explained I emailed them and he said he was really busy and new and didn't know. I said ok I'll just try back later when someone else is there and he kinda scoffed at me lol I was like ok....Unrelated but also while I was there they were cleaning out a case full of molded dog treats someone had pointed out to them.However, one of the girls who works there was very lovely while we were there. Extremely loving to my cat and sweet. I wish I had better things to say.
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August 2023 by Joanne Adkins
Too small. It's really hard to navigate the store. Staff was not knowledgeable about growing and how I can get that done for my puppies... I guess the girl turned around to ask the owner or manager and he was rude. We will shop elsewhere and get the grooming done as well
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August 2023 by Taylor
Brought my rescue shih tzu here for his first ever groom session. I was nervous because Ive heard a bunch of grooming horror stories (not about petcetera but still lol) When I walked in I was greeted by all the employees & I actually felt welcomed. Went to the back to meet the groomer & he was very nice and asked questions which made me feel comfortable leaving Nugget in his care. I was told it'd be about two hrs and two hrs on the dot I recieved a text that Nugget was ready for pick up. He looked so handsome! His haircut was exactly what I wanted and I could tell he was treated well! I highly recommend Leonard for all ur grooming needs!
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August 2023 by Brenda Willoughby
Petcetera is wonderful to do business with. A caring company. I would not hesitate to do more business with them. thank you
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July 2023 by Tyranesha S.
I started working here around April and fell in love with the groomer Nina. She's so amazing and does awesome work. I brought my very grouchy cat for a seabed and bath and Nina was super patient and sweet. My cat is older so I didn't want her sedated and I explained that she was a handful; it wasn't an issue. She looked and felt great! She wasn't shedding either. She was happy as a clam when I took her home. I couldn't recommend her more! As far as the shop, I like how involved the manager and owner are. If you want something ordered it's pretty easy to do by sending an inquiry or talking to one of us. I try to keep the place neat and tidy too and I love petting everyone's dogs when they come in. Really brightens my day. I love this shop!
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June 2023 by billy stewart
Amazing local spot with all types of treats (to eat and play with) for your your furry friends. Clothing section was absolutely amazing. Cookies appeared to be good enough for human consumption. Lovely establishment with friendly staff
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June 2023 by Allison Dapozzo
I got everything I needed. Price is worth it for gold quality products.
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February 2023 by Dylan Berwick
Stopped here to bring home some gifts for our pup. Friendly staff and fair prices
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January 2023 by Lauren Viator
The groomer did a fabulous job and my dog left the shop so happy. I can tell that they treat my dog well when I’m not there. For the first time my dog loves her groomer! Thank you!
