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October 2024 by A. Franqui
Furnishing a vacation home and Gabrielle was a HUGE help in getting a mattress and making arrangements for them to hold it until I'm back in town to pickup, all by phone and text. Thank you!
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October 2024 by Lisa Richmond
Reggie was incredibly helpful to me when I found I had to have a boxspring for a new mattress from another vendor who had not shared this with me. He had one ready for me within 24 hours inc delivery. Excellent service!
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September 2024 by David Murphy
Gabriella was very helpful and knowledgeable, let us take our time to test out all the different options. After buying two mattresses online that didn't work out, I would recommend going in to this store.
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September 2024 by Connor Harris
I had an outstanding experience here. Jim helped me and he was super knowledgeable about every mattress type and aspects. Jim was really friendly and easy to talk to and is willing to spend however much time you need to make the right decision. Highly recommend
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September 2024 by Reid Martin
Great buying experience! We had Gabrielle. She was fantastic.
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September 2024 by Darren Preston
Freindly, Knowlegable, and efficient staff. Good selection.
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September 2024 by V. Mo
Reggie was a wonderful salesman. He was very informative and patient while helping me find the perfect mattress!
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August 2024 by Catherine Sumruld
Alex was very helpful and super patient! The store had a wide variety of mattresses.
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August 2024 by Betty Constant
Great customer service, from Jim who answered all my questions by phone, and Alex S. in store who was informative, patient, knowledgeable in trying many mattresses.
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August 2024 by Michelle Cummins
Jim and Gabrielle did an excellent job with our exchange! They were knowledgeable, efficient, and accommodating! Stellar customer service and just plain nice! All the employees at Mattress Firm Tchoupitoulas are extremely helpful!
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August 2024 by harriet rouhana
Alex very helpful
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August 2024 by Pam Hatfield
Gabby was exceptionally knowledgeable and helpful. She answered all our questions and was patient and low-key, which is so nice to encounter in a sales situation. We will
definitely be back!
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August 2024 by stacey badon
BEAUTIFUL EVERY THING IS WORTH IT
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August 2024 by Lanay Stockstill
Reggie was very helpful and patient with me and my daughter. Great service!
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August 2024 by Nola Oracle
I recently visited Mattress Firm in search of the perfect mattress and I must say, the experience was nothing short of exceptional, thanks to the incredible assistance from Jim! From the moment I entered the store, Jim was not only warm and welcoming but also remarkably knowledgeable. He patiently walked me through different options, explaining the benefits of each in detail, which helped me make a well-informed decision without feeling rushed.
Jim’s honesty was refreshing; he genuinely cared about my needs rather than just making a sale. His upbeat personality made the entire shopping experience enjoyable. I am thrilled with my purchase and left the store feeling confident that I had chosen the best option for my sleep needs.
I highly recommend visiting Mattress Firm if you’re in the market for a new mattress. Ask for Jim—you won’t be disappointed. His professional service truly stands out!
