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October 2024 by Najja Foluke
Salesman was very courteous, knowledgeable and helpful. It was an excellent experience.
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October 2024 by Dwayne Leal
Alex was very knowledgeable and patient. His cool demeanor, great customer service skills and product knowledge made me confident with my purchase.
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October 2024 by Alex Aaron
I had a really good experience here. The person who sold us our mattress was extremely helpful and personable. AND I'm excited about the mattress I purchased.
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October 2024 by Kirk Dougherty
The salesperson Alex was very helpful and friendly. He made sure that I tried all the options and allowed me to make my own choice. Reggie at the desk was also very pleasant. I highly recommend Mattress Firm.
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October 2024 by Jess Araten
Reggie was really helpful and friendly! 10/10
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October 2024 by Kevin Johnson
Relaxed atmosphere, no pressure, very informative salesman, Reggie Green....
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October 2024 by Phoenician Bell
Gabrielle was amazing. She was extremely helpful and very personable. She walked me through all of my options without making me feel pressured to buy anything immediately.
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October 2024 by Judy Lea
The salesperson was very helpful and polite. She explained everything very well, and she assisted me with carrying my purchase to the car for me. I had a wonderful experience.
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October 2024 by Joyce Andollina
She was very nice
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September 2024 by Sherry Tipton
The staff was very friendly, professional and helpful. And made our shopping much quicker and easier than expected.
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September 2024 by JaedotCo
This was my 2nd time in the Carrollton location. Both time Ali was my sleep expert. Both times we felt welcomed and well informed. Service was customer focused and real conversations….no sales pitches. I was not rushed or pressured to buy anything. The sleep experts were gracious with the amount of time for me to feel comfortable. Because I was long overdue for a new mattress, I jumped back and forth between mattresses. Ultimately I decided on a hybrid and I feel good about my choice! I’m usually indecisive as a person and don’t know like what I like until I see what is all out there to choose from, but listening to me Ali said, “well I’ll tell you what you like based on what I’ve heard you say.” And he was right in the choices he showed me for my sleeping style. This was an impromptu mattress trip and I’m happy we came back here. Delivery is tomorrow and it comes with a 4 month warranty period. I do not know any company that gives you that long to try something out. In all actuality, you only need 1 month! Great price, plus I got a base as well. Great store, vibes, and energy. We will be returning for a new mattress for both my sons soon.
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September 2024 by Jojo Rita
Excellent experience and great prices.
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September 2024 by Jasmin Toussaint
Alex was personable, accommodating and knowledgeable about the mattresses. I walked in for a peek and left with a comfortable memory foam mattress that was on sale! He’s super smooth and persuasive too lol. Thanks Alex and thanks Mattress Firm
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September 2024 by Happy Girl
Just wanted a simple bed frame for a queen size bed. Salesperson was cordial and helpful even though I had a meager request. Frame was easy to assemble and sturdy so far. Store was also easy to get in and out of.
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September 2024 by Dylan Haug
Go when Ali is working. No disrespect to the other employees but he is the absolute man. So helpful and very respectful of your budget. Didn’t upsell me at all, just found me what I was looking for after he swore the initial mattress I wanted didn’t suit my sleeping style. Found me a cheaper and better style for my side sleeping. Don’t buy online, go see them in person!