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August 2022 by Ash Nel
The worse bank EVER!!!! My card was stolen,and I've been waiting a MONTH for a new one,the tellers are rude I was told that its a holiday and thats why its taking so long however I've order lots of things this holiday season that all came before Christmas and my debit card. I pay to keep my money there which is crazy because I can go completely free checking with any of the 1000s of banks begging for the business. I need to reevaluate this banking thing because iam incredibly unhappy with liberty services over the many years I've been banking with them. Future customers you've been warned.
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July 2022 by Shaina Thompson
This institution is the WORST!!!Ed Marrero leads the pack!!!Poor representation of NOLA
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January 2022 by Ashley Nelson
The worse bank EVER!!!! My card was stolen,and I've been waiting a MONTH for a new one,the tellers are rude I was told that its a holiday and thats why its taking so long however I've order lots of things this holiday season that all came before Christmas and my debit card. I pay to keep my money there which is crazy because I can go completely free checking with any of the 1000s of banks begging for the business. I need to reevaluate this banking thing because iam incredibly unhappy with liberty services over the many years I've been banking with them. Future customers you've been warned.
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January 2022 by Ace T.
Liberty Bank is predatory. Owned by black people, McDonald, and preys on black people trying to buy homes. Run far far away.
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November 2021 by Karen Thomas
No experience, it's black owned so it's got to be good. I will be opening an account soon.
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January 2021 by Ashley B.
I recently opened up a checking account at Liberty Bank (Canal Street branch). I've never really thought much about banking choices but after experiencing the service I've received a Liberty Bank that has changed. This is a black owned and operated bank, full service, and mobile app services available. I'd like to note that the Zelle application is not available at this time. The friendliness of the tellers and account manager Cassandra was a pleasant experience. I also loved the New Orleans and African American art by artist Kevin Williams displayed throughout this location.
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January 2021 by NOLA Bookkeeper
I have a client who switched to Liberty Bank only to find out that they don't work with Intuit QuickBooks Online. In 2020.
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June 2020 by Charles Chapman
Friendly and helpful
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September 2019 by Anthony Johnson
Need a ATM that accepts deposits
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July 2017 by Bj Merci
Always fast and friendly
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November 2016 by Jamal E
This is the WORST institution for financial needs known to Man! Specifically, their Loan Services department is horrible. They're never at their desk and voice mail states that if you need immediate service to call "so-and-so" at the given number. When you call "so-and-so", their voice mail instructs you to call the first person who instructed you to them! I was approved for a "Fast" freedom loan for under 3k and even with good credit, direct deposited paychecks, and a salary totalling close to my asking amount per month... it took over 3 weeks to get anything accomplished. I still did not receive the funds and the only prompt service I received from them was the cancelation of my loan and business! Be it that I'm from the city and have referred over 10 people who have successfully moved their funds from one institution to now holding accounts with Liberty, I am extremely hurt and disappointed. One star is very gracious. If it weren't my own people I'd seek action for false advertising and misrepresentation of services.
