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February 2024 by Eliz O
I walked into the Jeantherapy store on Magazine St. today, looking for help to find some well fitted jeans for myself. No one even said “Hello,” or “How can I help you?” There was only one other customer in the store, who was being helped, as well as 3 sales associates! After briefly browsing for about 10 minutes, they ignored me when I left. Twenty minutes later, I bought jeans from the Stella Dallas boutique, one block down. It was a much more helpful and friendly experience. Mission accomplished.
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February 2024 by Rachel A.
They do not put the correct pricing on their items. It’s a rip off.
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November 2023 by Jenny Baldassaro
Bought from the kiosk in Lakeside mall. I didn't have my glasses on at the time and saw the number 14 on a sign posted so asked the associate about the return policy, explaining that I was purchasing for my son, and was considering giving it as a Christmas gift. She said the normal 14 days would be extended during the holiday season and I could return the items without any issue. I decided within 9 days to return the items anyway, and was told I could only get a gift card or exchange. The associate didn't mention exchange or gift card whenshe explainedthe policy. While I understand this may be their policy, I would never have chosen to purchase anything had I realized this. Unfortunately, I didn't ask the associate to explain the refund policy to me specifically enough. I generally choose not to do business with companies who have policies as such, and will never purchase from Jeantherapy again. There are far too many other businesses who are willing to fairly return your money when you are not satisfied with a purchase and return it within the given time-frame in unused condition.
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September 2023 by S V.
Everyone is always helpful. Clothes are always what you're looking for.. Jeans are great as well as the selection of shoes, glasses and bags.. So easy.
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April 2023 by Drew Katz
One of the best stores in New Orleans. The staff are so friendly and helpful. The clothes are so cute and I can always find something! They also have stuff for kids and men!
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April 2023 by MacKenzie McComas
Before visiting this store I could never find any jeans that fit me right. The workers here searched high and low & found me the most perfect pair! Best Jean store in NOLA!
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April 2023 by Stephanie Hansell
My daughter and I had the best time shopping here! Great selection and best customer service!!
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March 2023 by Marie Rassam
Great selection of denim, adorable tops & accessories. Super sweet staff. Clothing holds up well.
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December 2022 by Hannah Schof
I had the most amazing time shopping here!The most amazing service and denim selection in New Orleans, and they always find exactly what I'm looking for!10/10 recommend! You HAVE to go!
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October 2022 by Ainsley Plauche
I had the most amazing time shopping here!The most amazing service and denim selection in New Orleans, and they always find exactly what I'm looking for!10/10 recommend! You HAVE to go!
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July 2022 by Dylan Goldberg
Every time I walk in I am always greeted by the most friendly staff. Jean Therapy always has the clothing item I am looking for and the newest and best trends! Lydia has been a great help to me whenever I am in the store and she always finds the best items for me! My favorite store in New Orleans!
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July 2022 by Cate Swan
I love jean therapy!! they always have the cutest clothes and i have a hard time walking in there just to browse without ending up buying something! also one of your workers, lydia, is the sweetest ever and helped me find some really good clothes for an upcoming vacation!!
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July 2022 by Andrea Bohorquez
The workers were so nice and genuine! They helped me find the perfect jean shorts and had the best accessories!
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June 2022 by Jasmyne Mills
one of my favorite stores!! My mom and I have been going to it for years now. The employees, manager, and owner are such hard workers. They genuinely care about their customers and their well being! It’s more than a store in there it’s family, such a great environment. While their stuff is expensive it is completely worth it. 99% of my jeans are from there and I have never ever had a problem with them. !!They are so good!!
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June 2022 by Ella Baumgarten
I went in today looking for wide leg jeans, I can’t find any good ones anywhere! When I walked if I was greeted right away and asked if I needed help finding anything. The worker was so nice and helped me find exactly what I was looking for. Definitely my favorite Jean store!