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July 2024 by Emile Persona
Very great customer service clean and safe facility
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July 2024 by Raymond Edwards
very helpful
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July 2024 by Scott Pharis
Dirty, the employees were very helpful and professional. My unit could have been cleaner, and there was lots of foot traffic
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June 2024 by Corey Alphonse
Overall satisfied! May not be the most luxurious option but for the price it works for me. Friendly staff!
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June 2024 by Joe Paolucci
The place is a hobo hotel. Tons of people living in there, stealing peoples stuff. It’s a dump, smells like urine, people defecate in the halls, trash everywhere. It’s absolutely disgusting. It’s not secure at all. Yourstuff will get stolen.
It’s been a few weeks since I posted this review review. Note the response from them below, and understand that I have spoken with management at the facility as well as a district supervisor For the management company that runs this place. At no point did anyone offer to review security camera footage, offer me any help other than directing me to file a police report and give me the number for the insurance company. There was never any offer to help secure my space, nothing but a perfunctory phone call to express the regret and tell me how “this doesn’t happen, or they do not condone this type of activity” at their facility. However, I went there today to further remove myself on my belongings and found my neighbors unit to be completely unsecure. No lock, door wide open, with graffiti inside and smelling of urine. Because this facility is an old hotel, there is an inner door between my unit and my neighbors unit. A simple hollow core would residential door that is easily kicked in. This is the level of security that they provide. A cheap plywood door from the 1980s with a simple, cheap bar lock. There is no less deterrent then the lack of lock they have on the main door. The police officer that took my report, laughed when I described the situation there. If you’re looking for a place to store your valuables in a safe and secure location, that is climate controlled, this is most definitely not that place. If you were looking for a place to “live” where you can have free roam of the building, the ability to see into Other peoples units, and have a desire for drug use and thievery This is most definitely the place for you.
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June 2024 by Leon Vincent
Great location.
Competent friendly front desk and moving staff
Competitive prices.
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June 2024 by Ann Morgan
The staff there is very hospitable and knowledgeable. It was a fast and easy process.
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June 2024 by Kelsey Confreda
Smells like piss because there is piss everywhere. Lights don’t work. Trash everywhere. Rains in elevator. Smells like piss. Did I mention it smells like piss?
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June 2024 by Sasha Fierce
Super nice staff. Convenient location
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June 2024 by Jay
The young lady that greeted and assisted us was very nice and a pleasure to deal with.
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May 2024 by Flamo Blamo
The manager is friendly and knowledgeable about the facility's history. The facility looks antique in some places. According to my relatives who visited my unit, there was someone else's mattress in the unit. According to my brothers who visited the unit, the elevator was rickety and sometimes didn't reach the 2nd floor. According to my brothers again, the staircase was dirty and had a thick stench.
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May 2024 by Terry Tea
The front desk manager was friendly competent and handled a stressful situation admirably
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May 2024 by Lady K
Clean neat and friendly
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May 2024 by Frederick Fultz
It was very easy and there were no problems
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April 2024 by Renalda Kinard
My experience was literally perfect
