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July 2024 by Devin K
Couldn’t have had a better experience. Move in & move out we’re both super easy. Convenient location for me, very secure.
Angela & Autumn (I'm not 100% positive on the names) were great.
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May 2024 by ML C
Met Leslie and Autumn when I went to check out facility. Very professional and friendly.
Took a tour and found it to be VERY clean, well lit and secure. Love the app that opens the gates and doors.
My only complaint was upon seeing the 10x5 unit, which I was looking to rent, was obviously smaller than stated. I measured it as 9x5, which may not seem like a big deal, but a foot difference is.
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October 2023 by Patty Barnett
All good over quite a few years.One problem - moved out, gave up the unit 3-4 days after paying rent for the month. I assumed the rent would be prorated. This is not the case. Thus I paid for the entire month tho I moved out and returned the unit for a new tenant. I understand that this is the policy as per my lease. I havent seen the lease in years. Wish there was more flexibility, especially under these circumstances.
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September 2023 by Mike Cammarata
I needed a storage facility while I was having some renovations done on my home. I was able to get a unit the same day with a phone app that easily let me enter and exit. If I ever need a storage facility again, I am immediately calling Dependable Storage.
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August 2023 by Michael Wolf
I've been a 1,000%-satisfied customer of Dependable on Annunciation for 4 years. I started with one unit 3 yrs ago, added a second a few months ago, then moved both into one bigger unit. Angela and her staff are SUPERB. The facility is always spotless. The hours are fantastic. The app (for car and door access) works perfectly. 10 stars! Really.
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June 2021 by Winston Lewis
I have been using this facility for the past 4 years, and the experience to date has been awesome! Clean, easy to access, and secure.My only *negative* is that the trolleys aren't the best, but for temporary use they are adequate.May I suggest a bank of shopping carts for smaller loads as an idea... even though I can see lazy and inconsiderate customers leaving them scattered all over the place. ?
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December 2020 by Bunker Hill
Best Storage facility in the city.
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March 2019 by Hsi Chou
Packing
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February 2019 by R M
Poor customer service and extremely limited staff availability/office hours create a situation that inevitably impact access to your own belongings.
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January 2018 by Curly JC
A bit pricey but certainly one of the best climate controled storage unit facilities in the downtown NOLA area.
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July 2017 by Maxx Childress
Friendly staff, easy access, no hassles.
