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February 2024 by Damon Shezbie
My Experience was Excellent!
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January 2024 by nicole Davis
Never answer the phone. They text me and said my medication was ready for pick up. So I go to pick it up and they said it was not ready and they will have to fast track it so I had to wait another half hour after standing in line for at least 25 minutes. This happens ALL THE TIME!!! So I try to call every time before going because it WASTES almost 2 hours of my life but they never answer
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January 2024 by Uriah Hilton
*BEWARE* I bought a Nike gift card and it was fraudulent. CVS or Nike would not help at all. Both companies know this is happening but still selling them. Do not shop here!
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January 2024 by Cordelia Cale
This is and has been my regular pharmacy for years. Each and everyone of the pharmacists has alway treated me so well. I’d like to thank them for all the years they have helped me. The rest of the store is very nice, too.
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December 2023 by Dan Hunt
Pharmacy staff was very rude.
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August 2023 by concerned human
Was on automated hold for AN ENTIRE HOUR AND SEVENTEEN MINUTES and all I needed was to cancel an rx that was sent there by mistake. Now my regular cvs pharmacy is closing in an hour and won't fill it until tomorrow. So now I can't get my meds until tomorrow after work. Not like I need that medication or anything../s. AND THEN WHEN THE PHARMACY WORKER PICKED UP, HE WAS RUSHING AND RUDE, like I get it can be busy and he's probably juggling a lot, but I just sat on hold for almost an hour and a half listening to skull-numbing jingly hold music. The whole experience was disgusting.
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June 2023 by Gary McDaniel GenerationUnity
I just had the worst customer service experience I’ve ever had at a pharmacy. My insurance changed and I had to change from Walgreens to CVS. CVS filled my prescription, didn’t use my insurance, said they did when I asked about the unusually high price, filled half the prescription and when I realised their mistakes and called the pharmacy to discuss it, they were rude and dismissive and kept blaming my doctor and just kept repeating “feel free to call your doctor” in a mocking and sarcastic tone. I am beyond amazed. I find the folks in New Orleans to be very friendly and helpful, and this was a definite exception.
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June 2023 by Piggy T.
I've always enjoyed this CVS and is way better than brand X. Very prompt and courageous professionals in the Pharmacy department. The times they are open greatly exceed other stores.
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April 2023 by M Sims
Woman working at the pharmacy was on talking on her phone using her AirPods. I am uncomfortable giving my personal information in this setting and it has to be a HIPPA violation.
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February 2023 by Charles Edward Lincoln III
The people in the pharmacy are just great. Very helpful and attentive. It us one of the nicest, friendliest CVS I have ever seen anywhere. Much more like an old-fashioned neighborhood drug store than a typical part of a national chain. I just love the people who help me here at 4901 Prytania Street in New Orleans.
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January 2023 by David Shuey
Impressed with Montoya the pharmacist and pharmacy staff. Very responsive group!
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December 2022 by Patrick
The pharmacy regularly has 30min-1 hour wait because they run a skeleton crew of basically 1 person to fulfill all orders. Very slow in general.
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December 2022 by Chris Luparella
Find a different pharmacy.. so many problems that i cant take the time to post..
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November 2022 by Evan Roden
Pharmacy staff are quick to fill orders and happy to work with other locations to quickly transfer and fill prescriptions. The store is tidy and feels safe.
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August 2022 by Rezzlean
Very disappointed with the staff. I needed a prescription filled and the staff first refused to tell me if they had stock. I called back and pleaded with them because I didn't want to drive all they way there for a no. The person I talked to was the same both times and he was very rude. He wasn't polite or understanding he just hung up on me.