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January 2024 by Matt Reeves
This cleaners is the absolute best!!! They were a complete lifesaver when another dry cleaners down the road dropped the ball. I highly highly recommend them!!
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February 2023 by Jim Mitchell
Great neighborhood cleaner!
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July 2022 by Shawn H.
I needed to have a dress dry cleaned in 24 hours for an important event and I dropped it off that morning at 9:30 and they had it back to me by 2pm that afternoon. I was elated! I'm having an alteration done that I'm picking up on Wed so I will do a follow up review after that.
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October 2021 by Kassidy H.
TERRIBLE service !! The older woman who works there was very disrespectful the day I entered this establishment attempting to have a romper altered. I was told by the woman to go home and pin the garment myself and then return and she would adjust the straps. When I questioned it, she yelled at me to leave. I also witnessed this same woman disrespect a young Xavier student who was attempting to have an ROTC uniform pressed. She over talked the customer the entire time, and even walked away from here mid-sentence and called me to the register (which is when she told me to do the straps at home). Instead of becoming irate and equally as disrespectful, I tried to have a conversation with the young(er) guy inside and he responded "she's 80 years old, she wont change". It was at that moment I realized that he too was a part of the problem. I wasnt looking for the lady to change- just simply provide a service worth paying for. I will NOT be returning. I never say never- and I am NEVERRRR going back.
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June 2021 by Naomi Detre
DO NOT use this dry cleaner. I brought 2 vintage suits to them, and they came back missing buttons, and whatever they used on the fabric clearly damaged it beyond repair. These are one of a kind items and have been absolutely destroyed. Bad service. Slow turnaround. Bring your clothes ANYWHERE else.
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April 2021 by Eddie J J.
I've been a patron of this dry cleaning establishment since the nineties. Always great service. Never a snafu. I highly recommend Cleanerama.
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July 2020 by Celibacy V.
Because I was ill with COVID and though I'm now negative, I am still enduring a long recovery. I hadn't been able to do my laundry for 3 months. I looked into local services and this one seemed legit. I had like 50lbs of clothes for them to do. They could never give me an exact time for pickup, not even like "10am-11am" just "sometime before 11am." So that was a little annoying. The driver who came to pick up the clothes wasn't wearing a mask and didn't distance from me. I wore a mask of course. It just sucks when your first encounter with a place, right now, is of them not using PPE. The 1 star is because they did a good job cleaning and folding my clothes. I thought getting stains out was part of their service and they didn't really do that, though. It was an expensive service, but I knew what I was getting into. I paid with my card over the phone and in that call I also asked if they could have their drivers wear masks for interacting with customers. They said okay as though it were a special request from me and not you know...a common sense reaction to the deadly pandemic wreaking havoc on our bodies, families, and lives. When the driver dropped my clothes off, again I was not given anything clearer than "before 11am." I missed his call around 9 and tried to give him a call back but didn't hear back for over an hour. He didn't leave a message, not text not voicemail. When he called back he told me he'd just left my clothes--mind you, these are ALL the clothes I own--on the front porch...of the apartment building I live in...on a very busy thoroughfare. Packages and stuff get stolen off our porch all the time. So I couldn't believe all my clothes were just sitting there. I ran downstairs and thank the lord all my clothes were there. He had put them in two giant bags, each about 25lbs I guess, really unwieldy. I am very weakened from having fought a deadly disease for months and couldn't carry them upstairs myself. I had to divide them up and then carry them. I had two asthma attacks during that. The clothes themselves are looking good so far. I e-mailed them to let them know my disappointment about the lack of masks and how alarming it had been to just have all my clothes left on a porch without even a text message or voicemail. They responded initially saying that the driver should have left a message and were sorry he didn't, then reversed course and claimed he did. They also totally don't take masking seriously. Ultimately pretty rude and shitty experience. Try to go elsewhere I'd say.
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November 2019 by Kate B.
I flew into town for a black tie event and something exploded in my bag all over my dress and they turned around dry cleaning by 3:30 the same day. It was great!!
