-
May 2024 by Kacey Evans
If I could give them no stars I would.The service here is terrible! They had no one inside the bank and I still waited a hour to not get serviced! Then when you ask questions they get upset! Horrible I will never go there again! I will also be changing my bank due to this.
-
March 2024 by Mauricio RV
The drive-thru ATM at the far right WILL NOT accept a deposit of even 1 bill!
-
September 2023 by Jàÿ:qwôn Tôbias
Bad customer service. They don't want to give you your money how you want it. Very smart with Talkback. Manager is also very snobby. They work for you don't tell them what they are going to do. Also I believe Chase loses a lot of people's money. closing your account might be the best thing for you
-
August 2023 by Whitney Martin
Apparently the black lady at the teller with the wig on her head didn’t feel like working today and was extremely rude over a question!! Some banks are opened on a Sunday and instead of treating me like a fool or talking to me like I was stupid, a nice “no we aren’t open tomorrow but we reopen on Monday” would suffice! Then when I asked her what time she still had a bad attitude. If this is how you want to treat people, then stay the hell home. We don’t need your attitude!!!
-
May 2023 by Joyce Coates Bennett
The workers are very Nice n Helpful,BUT if someone take out your account, It takes up to 30 or more days,And u have proof,With U,That's ? Sad ?
-
December 2022 by Kayla Green
Why is there no commercial/business line here? Do they not service businesses accounts. Chase do better , this just sad.
-
August 2022 by Gwendolyn Carter
Like it
-
May 2021 by ej s
You need to keep your grounds clean. The ATM is frecuently down.
-
June 2020 by Kaitlin Hampton
There is a teller call box in the same lane as one of the atms. We didn't realize this until we sat behind someone a very long time. They were using the teller call box. We eventually got out of line to go into the bank and as I'm writing this that car is still sitting in the drive through.
-
June 2020 by Lionel Jupiter
Friendly, courteous staff. Inside ATM machine is great! Can do deposits, withdrawals and get cash in various denominations.
-
May 2020 by Mary Lindsey
Everyone is very friendly and they always say my last name. 5 stars
-
April 2020 by Angelique B.
I love chase and the fact that the bank is right here by my house. but this drive thru was no thought if properly. there are 4 lanes. two of the lanes had atms but all 4 lanes u can send stuff to the bank n talk to the banker. This causes the lines to be extremely long because now we got 5 people in the line just to run to the atm but have to wait 30 mins because the person in front waiting in the banker and not even using the atm the one on elysian field is smart and have separate lines for the atm
-
February 2020 by Jay S.
Something told me to just go to the Metairie branch but this location is one mile closer so I figured I'd give them a chance. Now what should have been a 10 minutes transaction tops has turned into a 45 minute wait. There are 4 bankers in cubicles and 2 people at the window and 4 people in the waiting area. One of the four bankers hasn't seen anyone in the 45 minutes I've been here and the other 3 are slow and go to the back for some reason after each transaction. Perhaps the banking person's are different here but I've never experienced more than a 10 minute wait at any Chase bank. This will certainly be my only visit inside here.
-
October 2019 by KC Hampton
There is a teller call box in the same lane as one of the atms. We didn't realize this until we sat behind someone a very long time. They were using the teller call box. We eventually got out of line to go into the bank and as I'm writing this that car is still sitting in the drive through.
-
February 2019 by Dilyara S.
I normally try to save time and go to a bank in uptown on my way to work. It was my first visit to this location on my day off. Friendly staff, clean building, but there were only two windows open. Needless to say, line was huge. Even though this location is much closer to me, I'll probably stick to my old routine by going to a bank before work. I've never spent this much time in a bank line before.
