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May 2024 by Carlos Varas
Waited over an hour for someone to tell me I need to make an appointment after they told me we were next to be seen.
If there were less I would give it.
GO ANYWHERE BUT HERE......
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May 2024 by Our Story Productions
Waited over an hour for someone to tell me I need to make an appointment after they told me we were next to be seen.
If there were less I would give it.
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April 2024 by Oga Kemmy
Came in earlier and Ms Tameika Took care of me thank you
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April 2024 by russ H.
Drive through ATMS no line ups
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December 2023 by RAPHAEL DALLA VECHIA
Excellent Customer services provide by Toya Holme , I had a problem in my comercial account (orleans concrete LLC) She took her time to understanding the situation and she provided agility on paperwork and resolution.I hope Chase Bank valued a great member like she is ! Thank you !
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October 2023 by Victor Rosas
I’ve never experienced such horrible service ever at a chase bank. No one wants to work and they lounge around just talking, when asked if I could use the restroom they refused the lady attending us Amber has very poor customer service. I really hope you guys do something to change.
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July 2023 by Richard Hart
Always good service very professional staff
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January 2023 by Chad Solomon
Went to cash a payroll check and was told the dont cash checks... What?! What kind of bank doesnt cash checks
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January 2023 by J W
If anyone who deposit money here ever came up a dollar or two short ?
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December 2022 by Verna Belton
Service was very fast and transactions were smooth. Teller was very helpful and knowledgeable.
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December 2022 by Scott Moran
Drive thru ATMs are continuously out of order
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September 2022 by Marilyn Alm
Chase Bank or its predecessors, FNBC and BNO, have been my bank for 50 years. Now, however, they refuse to make our accounts part of our family trust. Unlike other banks in the area, they will not fold our existing accounts into the trust. They expect us to open new accounts and go through the gyrations of converting all our auto drafts and deposits ourselves. According to our estate planner, Chase is THE most difficult bank to deal with when planning. Chase was provided, months ago, with copies of our trusts documents. They don't know what they did with them. They think I should haul the documents in for them to copy again. They lied to me, saying that Louisiana did not allow direct conversion of the accounts. I know this is a lie, since I can go online to another bank, open accounts, file a single form on line for each account, and within 10 days, the accounts will be trust accounts. Chase refuses to do this. So if you are planning your estate, I would say to get your accounts moved to almost any bank except Chase. They are uninterested in customer service.
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June 2022 by Avy Andre
Only one teller and three to four other employees sitting on there butts and watch clients get upset for not putting more effort in helping their clients.
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May 2022 by Rommel Guerra
Chase will never disappoint you. No bathroom, employees looking at you like you're going to break something
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May 2021 by Melinda Carlos
Friday at 3pm..a line out the door and only 1 teller. At least 2 other employees in the back and absolutely nobody able to help or answer a phone. A teller came out was was not the most professional in the way she spoke to the frustrated line if customers. Either they have a serious staffing issue or someone doesn't care about providing quality customer service.
