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May 2024 by Defund The Police
I was extremely mislead by banker Kelly M. Schaubhut. I had held off from getting a cc for various reasons throughout my life until now at age 33. I told him I had some major car repairs coming up and I needed a $5000 credit limit. He said I was pre-approved for only an $800 limit but with other various factors I told him like how I’m living with my parents currently and am not spending money on housing. I make more than average income in the city by about 10k. He said something along the lines of “yeah just call the number on the back of the credit card add they’ll definitely increase your limit.” Well what’d you think happened when I called that number on the back of the card? DECLINED! Thanks for nothing Kelly. I love being mislead. You’re going to find out real soon who wrote this review Kelly, because I’m going to come into chase bank and yell at you. I don’t care how it looks. You made me mad, sad, and feeling dejected. I guess I’ll have to borrow more money from my parents instead of building up credit. SHOW ME THE MONEY.
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February 2024 by WALEED ELHAJ
Thank you mr kelly m. I,m truly appreciate and it was apleasure to opening my account in chase bank
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October 2023 by Johnelle Lacombe
Friendliest teller around
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June 2023 by Jon Toal
Used atm but only walk up was working....
WTH?
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March 2023 by Ophelia Li
Be aware of this location steals your deposit!! Whenever I go to deposit money, the bank teller gives me a different amount and tries to steal my money. I counted before I went and demanded the manager, then the tellers told me they made a mistake and corrected the deposit amount. This happened to me and many of my friends multiple times. Make sure to count twice before you go to deposit at this location!! can't believe this actually happened and the employees are stealing money from customers. chase needs to take serious action against the employees at this location, they are criminals!!!
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March 2023 by jon t
Used atm but only walk up was working....WTH?
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January 2023 by Suzette Valverde
Can't even tell you steps to close an acct. Charges $12 a month to hold your money
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October 2022 by Patrick Button
Cashiers there have been helpful but the walk up ATM is never working.
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September 2022 by Tamika Fraser
This branch is Full of Effective and Efficient Employees. The branch manger, customer service rep and tellers were all terrific. Worked with Trudy, Tamika and Janae to get my Home purchase complete. Thx again Chase!
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September 2022 by Huynh Vincent
Rude customer service ever. Racist. Worst attitude. The lady is extremely rude. I feel like she shouldn’t work in any bank and also the bank maybe not training her to be a banker!
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September 2022 by Morva O.
I will not go back into this branch. Chase, in general, is difficult to deal with; they seem t feel that they're paying the customer so the customer should jump through hoops to get anything done. The problem was that I gave my contractor several checks for various services he provided. Chase put a hold on these checks and wouldn't release the funds he needed to buy materials to complete the job and tried to withhold the funds for the full ten days, delaying completion of my job. They required me to go to one of their branches with my contractor. I did so and the person identifying herself as the assistant branch manager kept us at a teller window conducting our business in public instead of taking us to a more private location. I provided the requested two forms of identification but she couldn't get me identified. After 15 minutes of this nonsense, I took my credentials back and left. She was rude.
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August 2022 by Jenna Movahed
the woman I spoke to was so unprofessional -- apparently she was a manager. I had to wait until she finished flirting with someone on the phone for 3 minutes before she could get to me. Then, she put her phone down, put her head in her hands as if I was an infant child with colic she was babysitting -- remained in that position for about 10 seconds and then asked me how she could help me. Not a good start. This is the third time I've been in this bank THIS WEEK, disrupting my work day so yeah, I'm not exactly thrilled to talk to you either, ma'am but I can still act like an adult about it. This branch is a joke.
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June 2022 by Nimet
One of the many racist establishments in Nola.
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February 2022 by Yoyo
One of the many racist establishments in Nola.
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November 2021 by Jenna Mire
the woman I spoke to was so unprofessional -- apparently she was a manager. I had to wait until she finished flirting with someone on the phone for 3 minutes before she could get to me. Then, she put her phone down, put her head in her hands as if I was an infant child with colic she was babysitting -- remained in that position for about 10 seconds and then asked me how she could help me. Not a good start. This is the third time I've been in this bank THIS WEEK, disrupting my work day so yeah, I'm not exactly thrilled to talk to you either, ma'am but I can still act like an adult about it. This branch is a joke.
