Chanel, the renowned luxury brand, offers an exceptional shopping experience at Saks Fifth Avenue on Canal Street. The sales staff is consistently praised for their excellent customer service and expertise. Kristen, in the ladies shoe department, is commended for her great attitude and willingness to assist customers across different departments. Liza, a sales associate, is described as "phenomenal" and "extremely helpful" when customers were browsing handbags. The store boasts a diverse selection of Italian, French, and American fashion brands, catering to a wide range of tastes. Customers particularly appreciate the excellent service provided by the sales team, who offer valuable guidance and have impeccable taste. While the men's department may not have the same level of classic offerings as in the past, the fragrance selection is a standout, with a "mystical creature" named Tim, who is praised for his deep knowledge and ability to curate the perfect scent for each customer. Overall, Saks Fifth Avenue on Canal Street provides a pleasant shopping experience, with a focus on high-quality products and exceptional customer service.
Liza from Chanel was phenomenal!! She was very accommodating and extremely helpful when we were looking at various handbags. thanks again Liza! The girls from NJ.
December 2023
Kristen in the ladies shoe department has a great attitude and will go out of her way to help out in different departments. I would recommend shopping with Kristen.
May 2023
Head to Maria in cosmetics. She is divine and the best at what she does. You will love her.Men's dept. has become too urban. Perhaps that is the buyer here, but hard to find classics now. Not the Saks of the past in the Men's dept.
