“I rarely leave reviews for any business, but this is the best rental place I've found in New Orleans. I've come a few times now and it has always been fast and pleasant. I was helped by Sam and he did a great job.”
“So smooth, staff so professional and courteous .? Remember names but young AA female and young white male ran a smooth and efficient team work getting customers in their rentals …very impressive but then again I expect that of Enterprise. I haven’t needed their service in years but so glad to partner with them after my accident. Thank you ! CM”
“While planning our 50th anniversary trip we decided to use Enterprise for a car rental from New Orleans to home. It was the perfect choice and I will definetly use them again. The pickup of the vehicle in New Orleans was flawless. The car was ready, it was clean, and checkout was so easy. The vehicle was the perfect size and the price was the best. And the great service continued when we dropped off the vehicle. The check in was quick and the staff was great. If you are looking for a great rental experience, go to Enterprise.”
“I've had a few snafus at other Enterprise locations (with vehicle availability) but must say our last two rentals from this location have gone without a hitch. Thnks Dene.”
“I was so happy with the services I received from Nifty Car Rental. Everyone that works in the office is so friendly, and quite helpful and accommodating. Cheap prices and had an awesome car, I would absolutely rent from them again. The staff alone (Garrett, Rachel, and especially Emile for going above and beyond) would make me come back. Very happy with this place and will recommend to anyone looking for a good car rental place in New Orleans.”
“Najee Booker, my management trainee rental agent is excellent. He made sure I had no concerns to address. The process to extend the rental, as repairs were not completed on my vehicle when expected, was completed without difficulty. Both the pick up and the drop off were excellent. I heartily recommend this company, this location and this staff member.”
“we got a wheelchair for my mom who is visiting from out of town so we could take her to downtown New Orleans and show her Jackson square, and City Park. They were very friendly , quick, and I was able to return the wheelchair after hours at the subway restaurant next door.”
“Hertz offers great car rental services.
They've to work hard on waiting times & efficient delivery.
They've clean vehicles & offers value for money but need further upgradations.”
“PART 1 / My car is held up at the shop with repairs so I was looking for an economical alternative for transportation. I ran across Ace on the net and decided to give them a go. The daily rate was far less than anyone that I priced. The New Orleans office price was far less than the airport and I can understand why. With all due respect, the New Orleans office is pretty sketchy in a sketchy part of town. Nonetheless, a good price is a good price. When I got there, Emile and Rachel were there to meet me and were very friendly and professional. In no time, I was on my way.
READ THE BASIC CONDITIONS OF THE RENTAL!!! There is a 200 mile radius limit. Don't take the vehicle out of state if you aren't supposed to. Etc.... If you aren't reading the rental stipulations, then it's your fault.
PART 2 will follow up on my drop off and deposit reimbursement. There's more to come.”
“Jasper was great and helped us get a great start to a 12 hour day of driving.
We showed up at open on a Wednesday and he had our car lined up for us (along with several others) — we were on the road in 15 minutes.
I was confused why this place had such low reviews, but then realized that people often leave reviews because they had a negative experience. Just a reminder that you can and should leave good reviews when you have a good experience, which we did.
One of the best renting experiences I’ve had. Easy 5 stars.”
“I had a great experience here and I believe my customer service rep, Braxton, was the reason. He was friendly, knowledgeable and efficient. He noted it was my birthday and told me he would give me an upgrade (I think this was said with a wink—the car I got was what was available but I appreciated the sentiment). It was a pleasure dealing with him.
The car I received was clean and well-maintained. Two days later when I returned it, I was helped immediately and my receipt was promptly emailed to me. Fantastic service this time around!”
“Overall a positive experience. Very convenient location. Friendly staff. Car was good. Had low tire pressure so had to fill it on the road. Easy drop off. Overall, a good experience.”
“I do not like to leave reviews but feel the need to here. No one really likes having to rent a car and deal with all that but the team here make it about as good an experience as possible. I have been going there most weeks lately and Jordan and honestly all the team there are amazing. I go out of my way to get rentals here now even though it is not as convenient a location. Cannot say enough positive things about the team here.”
“The entire experience was easy, comfortable, and incredibly professional. James was a pleasure to work with and the service he offers is beyond expectations. James and his family focus on providing exceptional personal service. What rental company meets you at baggage claim to deliver your rental car? What rental company meets you at departures to collect the car? This one. Highly recommended!”