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January 2024 by cheryl gondron
Im impressed
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January 2024 by Marti Harrell
Thanks to Verizon Agent Tavion for helping me set up my "new" cellphone this evening. He patiently walked me thru the process (shared LOTS of tips!) But what is especially important to know is, this was above and beyond because... as tech-savvy, cost-conscious senior adult, I "upgraded" my equipment on my own.That didn't matter to Tavion. He graciously took time out (even though he knew, up front, that an additional sale wouldn't be happening!) to assure that I was a happy Verizon customer when I walked away. Keep up the great work, Tavion! ...and keep smiling!
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December 2023 by Cory Broussard
Absolutely terrible service. Bought a product with a life time guarantee of a product line only Verizon carries and wouldn't honor it. All my personal data in the computer but my record of sale mysteriously disappear. The employees are ill-informed on warranty procedures and do a poor job at relaying to the customer the requirements. Make sure you are clear before you buy something from here and leave the premises.
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November 2023 by John Landry
Thank you Travis Tjon for your excellent service and professionalism. Thank you for thecoffee, new phone and wifi service. Enjoyed our visit to Verizon.
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October 2023 by Tyler Rutherford
I had the pleasure of working with Blake from Verizon, and I couldn't be happier with the service he provided. Blake was not only knowledgeable and efficient but also extremely patient in addressing all my questions and concerns. He made the entire process smooth and stress-free. His professionalism and dedication to ensuring I had the best experience were truly commendable. I highly recommend Blake for his outstanding customer service. Thank you, Blake!
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October 2023 by Joe Carrere
By far the best team out there. Travis was great at explaining and showing how everything was gonna go and how it worked. 5 star by far
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September 2023 by Luke Cashen
Travis Tjon assisted my 82 year old mother with her account and questions regarding international calls. It was not an easy issue to resolve with Verizon’s corporate office, but he stayed on top of it and brought resolution to the matter. Travis is a kind and caring person. He showed her all the respect in the world. Travis is a superb professional who genuinely cares about his customers and doing the right thing. Of all the Verizon cellular sales personnel with whom I have dealt, Travis is by far the best. Superb! Plus, he’s just a nice and pleasant person with whom to speak. This level of service and care is unheard of and unseen these days. Well done, Travis. Wish there was a 6-star rating to offer you!
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August 2023 by Carlton Landry
Awesome Sales Lady. Bonnie is a pleasure to deal with.
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August 2023 by Laurie Segura
I have been a Verizon customer for about 20 years now and the sales and service at the local New Iberia store is phenomenal. Travis Tjon assisted us numerous times and has always been so courteous and professional. He is really knowledgeable at his job! And always there to greet us with a warm and friendly smile.
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July 2023 by Will Baudoin
Travis was a great salesman. He found the right phone for me and plan .
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May 2023 by Gregory Guidry Jr
Takes forever with no customers except myself
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May 2023 by Gregory “Shorty” Guidry Jr
Takes forever with no customers except myself
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March 2023 by Sheryl Bourque
They need people that can help with problems and help the people
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September 2022 by Martina Reaux
Sunday we ventured out to Verizon in New Iberia to purchase some new phones and add a line. I have to say our sales rep Dennon did not disappoint. I had been texting him back and forth for about a week with questions on costs, promotions, and set up. He informed me that he was going to be in New Iberia store so we headed that way. He was the absolute best. Poor thing we kept him busy for about an hour and a half getting 3 phones set up. He was patient and courteous the whole time. Never made us feel rushed. He is the best sales rep I have ever dealt with at Verizon and we have been customers for 20 plus years. This dude need a BIG SHOUT OUT!!! Thanks Dennon for all your help...
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September 2022 by dianne lee
I have decided that Verizon is very expensive when you upgrade your phone . I was told to expect my first bill to be SLIGHTLY higher . I did not expect it be damn near $200.00. This is my last and final upgrade with Verizon . Time to search for another service .
