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March 2024 by Timothy Beech
Horrible service.
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February 2024 by Daniel Fuentes
People here are so nice. If you end up going a lot they recognize you and address you by name. I wasn't used to this kind of service from my other post office. Say what up to Kenny for me if you drop in, he's great but so are all the employees there.
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December 2023 by Drex Maverick
Well I didn't realize the mail delivery was rated so low in this town, but I have recently learned why. Last week I had a package just sitting in the post office instead of being delivered until I called them myself. It was instructed to be left on the weekend, and I would be on location to retrieve it. That instruction was ignored.Then today, after an almost repeated similar occurrence I was yelled to by a driver as he went past me working who said he would no longer deliver my packages, regardless of the instructions to do so when I am at the location outside business hours! I am no novice to ordering online. I've done it for almost 30 years.Apparently this area has no Prime or Amazon trucks so that makes things difficult as well. But if the driver cannot follow instruction and do as they're told, and all he is going to do is make excuses, then throw a customer an attitude with a drive by shout out, then maybe that individual shouldn't have a job anymore!
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December 2023 by J “I”
Horrible customer service. I complained about not receiving mail, only to have someone from the Post Office call me and hang up when I answer. The people here are beyond incompetent and incredibly rude and lazy because they know they can pretty much do whatever they want and get away with it. If you have business with the Post Office, do yourself a favor and do it in another town.
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October 2023 by genevieve migues
Mail lady is not putting my mail in my mail box she is s putting it in other peoples box.y’all need to do something about her she is drinking on the job my address is 5300 Alleman Rd Lot 1, New Iberia LA 70560 get her off the route to many people are complaining she need to go I had medicine that she put in people down the road! This is ridiculous!! Do something about her she is also driving fast like I said she is an alcoholic get her check get her off our route because she’s it’s not putting peoples mail in the right box
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October 2023 by Jeannie Nowlin
Only put one star to comment. I would give them a zero, if I could. Today(Oct. 12,2023) is the second time mail going out has not been picked up from my house.Who do I talk to about this? When I complained at the New Iberia, LA. office, I was told they were having a bad day!
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March 2023 by micwilliams41
The service from 817 Dale St is not committed to providing secure, reliable services. I am constantly and consistently receiving the wrong mail or missing mail.
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March 2023 by Orry Estes
Filled everything out and had my forms of id, paid online and everything to avoid hassle, Whatever their website says, they do not do at the location. Surprise .... more hassle
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March 2023 by Beth Parrozzo
I watched the mailperson at my mailbox put a coupon add in, then drive away. I was expecting a valuable package, but nowhere to be found. USPS site says delivered, with my instructions to deliver at the door ignored, but it's nowhere. Checked with all of the neighbors, nowhere.Call the post office, and they give me the runaround, saying she says she delivered it even though I watched her not deliver anything. My husband was watching from the security cam inside and saw the same thing. But in order for them to take us seriously, I have to take hours of MY time to edit and prep footage to physically bring to the office before they'll do anything.... Despite the fact that two sound-minded grown adults were watching the whole thing.The package contained a product I need for work, and I will not be able to work tonight because of this. Yet the person on the phone repeatedly explained that it must be my mistake, my fault, because the delivery person scanned it in.What am I supposed to think other than my item was stolen? They can give me no guarantee about getting it back unless I spend more of my time, missing out on more of my income, to prove to them what I saw with my own eyes.Despicable.
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November 2022 by The Rolle Girls Karolyn and Rayel
Horrible service here!!! Go to Another post office. Lady in there was so rude for no reason at ALL!!! NEED BETTER CUSTOMER SERVICE REPRESENTATIVES!
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October 2022 by Ashley Gary
I never get my packages! This is getting old!
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August 2022 by Jeremy Diaz
Ok so picture this: Bad storm, heavy rain, lots of lightning. A roof was down, and it was the worst storm we've seen in a while. All of a sudden, mail's here. 10/10 service right there.
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July 2022 by Big Red
My mailbox in the trailer park I live in has been doorless since I moved in. I requested it be fixed since August of last year. I had been calling every so often about it. and i only recently got assigned a new mailbox like a month ago. But they are putting my mail and packages in the old mailbox and my packages are getting stolen. Which was my main issue before, hence me requesting it to get fixed. I have been trying to call them and no one is answering the phone.
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February 2022 by Diana Colletti
Always missing items. Trig says delivered camera shows mail person at mailbox. I go out. Some of my mail/packages are missing. Always weekend packages.
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November 2021 by BigM
Nice clean, suffering from politics with very irregular deliveries,nationwide. Due to previous administration appointments.
