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March 2024 by Regina Garay
I lived in NI for five years and had a mailbox at this store. Always and I mean always the staff was extremely helpful. Never rude and very diligent! More often than not the store was extremely busy and they managed to take care of customers in a timely manner.
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March 2024 by Beth Parrozzo
Unhelpful and rude, unwilling to do the bare minimum to help a customer.
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January 2024 by Vicci Lewis
Was not completely satisfied with the service in the office! Also I had to ask about the one day service and how to track my package?
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January 2024 by Sabra Crappell
It was busy but the employees handled everything with ease. We've had some unexpected weather so everything has been closed. So glad to have this store to handle our shipping needs!
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December 2023 by Airhead Jr
Don't answer their phone horrible customer service and extremely high prices I don't recommend this place with bad attitudes
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October 2023 by Gerry Sunshine
Awesome service, goes above there work duties so grateful for having them around…
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July 2023 by rachel menard
Not able to ship my package that all other UPS stores have shipped.Will avoid this place at all cost.I'll travel an hour just not to give this place any business of mine.
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April 2023 by Nicole Sistrunk
Every time I go into this business I’m always welcomed and assisted with my returns. Every employee I’ve encountered has been extremely helpful.
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August 2022 by Kimberly Honey Breaux
Good when they open on time. Every time when I come at 7:30 they are never open. Never. I wait 5-10 minutes then I have to go to work. Others sitting and waiting also. Locked up tight. You can't run a business like this. Someone may need to be checked on. I amHere now and will be leaving as it is 7:36 am. The gated area still closed and no signs of life.Update 10/5. Sitting here at 8:30 in the morning with 3 other cars and the building is locked up tight. No activity in store. Downgrading from 2 stars to 1 star till this issue is fixed.
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July 2022 by Ronnie W.
UPS is the most stupid people ever, I waited a week and a half for a pack that has fragile all over it and it all broken up these people don't care about nothing just throwing people stuff how ever they want I'm sick of this stupidity someone needs to do something about this money does not come easy theses days stop throwing peoples things around because you rushing the package has frag all over it doesn't that mean anything to you stupid people damn I'm sick of this
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March 2022 by Tiffany Needham
Showed up at 12:15 on Saturday with multiple other customers and they were closed. Have tried to come by multiple times during the week and there is always a sign saying closed for an hour l.
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January 2022 by Teri Louviere
Always a positive experience with this location. Been using this location since 2010. I think in life you get whatever intention you put out into the world. I expect to love and care about people whether they give it back to me. We have to be the good in the world no matter what. God wins!
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October 2021 by Kim Breaux
Good when they open on time. Every time when I come at 7:30 they are never open. Never. I wait 5-10 minutes then I have to go to work. Others sitting and waiting also. Locked up tight. You can't run a business like this. Someone may need to be checked on. I amHere now and will be leaving as it is 7:36 am. The gated area still closed and no signs of life.Update 10/5. Sitting here at 8:30 in the morning with 3 other cars and the building is locked up tight. No activity in store. Downgrading from 2 stars to 1 star till this issue is fixed.
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September 2021 by Derrick Forestier
Ups lost my $2000 porsche rim/tire and refuse to pay complete replacement cost. Insurance is for damaged goods., not for ups incompetence. How can you lose something this big, and screw the customer who paid you to deliver his item? use Fed exBecause I used this store, I had to deal with him for claims. After 4 visits concerning lost wheel/tire, he still had not contacted me. I had to contact corporate for an answer
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September 2021 by Troy Daniel
Do you people who are complains about the drivers have nothing to do with the UPS store. The UPS store franchises have no connection to the UPS drivers, they are a deprecate entity all together. So if you have driver or lost package problems, it’s not the UPS stores fault. Call UPS and complain to them and stop having the store pay for the sins of the drivers and they have nothing to do with them. Please.
