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“I can not write or speak enough of how AMAZING Mrs. Monica Hebert is ! A huge shout out for her and her team ! Mrs. Monica waited for me for 2 hours after bank closure , a person that she never seen before just to make things clear for me ! She is very knowledgeable, patient , pleasant , friendly , professional,.... ! She will work for you for you , meaning her only goal is to help you !”
“1. Staff answers the phone quickly.
2. The staff are nice and friendly.
3. Capital One Customer Service solves my issues correctly.
4. Capital One App is a good app to use.
5. First time using it and it's proccessing good. It's my first time using it, and it's progressing well.”
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“I went to the credit union to ask a few questions so I can get to know a few things and their boss Shelly she’s awesome. She helped me with whatever I need and the girls to tell her you can go in there if you’re having a bad day and just if they say you’re upset, they will make you smile all of them. They are so friendly and nice, the one in new Iberia Louisiana. I love you guys you guys have a very very blessed year. Thank you.”