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June 2023 by Mike W.
I went to Walmart, for my husband.couldnt get any service in sporting goods at all.and I I waited over 30 minutes for someone.
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September 2022 by James G.
Bad customer service. Called multiple times no answer. Then when you finally get a person they redirect you and the person that picks up have no clue about the department they work in. So drove to the store and other workers still didn't have an answer about products.
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April 2022 by K D.
Very unhelpful staff. I couldn't get anyone to check me in for an oil change. Couldn't get anyone to simply open a cabinet to get a razor. Couldn't get anyone to check me in to get a haircut. I waited a total of 50 minutes trying to get one of the three done. Wasted my time here today.
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April 2022 by B L.
Very unhelpful staff. I couldn't get anyone to check me in for an oil change. Couldn't get anyone to simply open a cabinet to get a razor. Couldn't get anyone to check me in to get a haircut. I waited a total of 50 minutes trying to get one of the three done. Wasted my time here today.
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December 2020 by Joe H.
I would give them a 0 if I could. I ordered groceries to be delivered to my residence due to being quarantined. I placed my order at 11AM. My delivery was supposed to be by 1PM. At 5:30PM that evening my order had still not arrived. When I contacted customer service they stated that the order could not be delivered due to "traffic conditions." Natchitoches is a town of approximately 18000 people. We do not have traffic that is so bad that a delivery cannot be made. This is not Los Angeles, Houston or New Orleans. Even large cities make deliveries. Even if they are going to be late. The truth is Walmart never filled the order. If they had been truthful with me then I would have understood. I would not have been happy but I would have understood. Instead they chose to lie to me as if I just fell of the turnip truck. To me that is the ultimate disrespect. A formal complaint has been filed with the corporate office. This is buisness that chooses to lie to cover up their own laziness and lack of leadership rather than take responsibility and attempt to correct the problem. Regardless of the outcome of the complaint I am officially done with Walmart and their services.
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October 2020 by Sheila P.
Sean in the Auto Care Center was extremely rude. He tested our battery and said it needed to be replaced. We asked to buy the best battery with the best warranty. He walked away, apparently took a break because we saw him roaming around and drinking a soda. He came back and started working on our battery, but it seemed to take a long time. My husband eventually got out and asked what was taking so long. Sean replied, "There are other people ahead of you, sir!" Sean then seemed to be struggling to get our old battery out so my husband looked and told Sean that the nut he took off was not the one that loosens the cables. Sean said, "I KNOW HOW TO TAKE A BATTERY OUT, SIR!" My husband promptly told him to tighten everything he loosened back and that we would go elsewhere. We went to Auto Zone, bought a new battery and their sales clerk brought it out to us and installed it. Sean lost Walmart Auto Center a loyal local customer and James at Auto Zone just won one, even if the price is higher!
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December 2019 by Jason Jay V.
Went to get a simple tire rotation 10$ $11 with tax. Came in waited an hour and half while people stood around helped other people who came in afterwards and it took an hr and half to get it done. Upon arriving home I noticed one lug nut on my driver side front tire was stripped and then my rear tire was missing a lug nut. Brought it back to get fixed and manager fixed but don't take your car here its trash
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January 2019 by Dinah Stallworth
This is a great Super Walmart! This is the One Stop Shop in Natchitoches.
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November 2016 by Justin Boring
Love it